Assistant Vice President-Test Factory Senior Lead

Ready to build the future with AI? At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Assistant Vice President, Digital Core – Test Factory Senior Lead

The 'Test Factory Senior Lead' is responsible for setting up and managing a central 'Test Factory Capability' covering Regression Testing (manual and automated) and Performance Testing. This will enable regular, independent and efficient Regression and Performance Testing throughout the application Lifecyle (from project through support phases). The Test Factory will provide QA services upon request and based on specification / requirements from project teams and support teams. The goal is to protect the applications in scope from potential negative impact of changes.

The QA services, under the responsibility of the 'Test Factory Senior Lead', will be delivered through strategic third-party vendor(s).

Key Responsibilities

• Engage with strategic third-party partner(s) to setup and run the Test Factory capability.
• Design, setup, operate and continuously improve the Test Factory capability.
• Define and Communicate tools / processes / ways of working to stakeholders.
• Define and enable engagement model with Project and Support teams.
• Define and run service reviews with internal customers (project and support teams).
• Establish Service metrics (with a focus on measuring value).
• Continuously review and improve the QA services delivered by Test Factory to our internal customers (project and support teams).
• Continuously review and improve the services delivered by our strategic third-party partner.
• Define and implement cost recovery model.
• Establish and operate demand management process for QA services delivered by Test Factory.
• Adjust capacity / skills to demand.

Qualifications

• Bachelor’s degree in computer science - or equivalent in experience.
• Minimum 3-5+ years of experience in SAP S4 HANA IT implementation, with significant time spent in Quality Assurance / DevOps roles.
• Proven track record of managing and delivering complex projects that involve both development and operations aspects.
• Experience with setting up and managing services delivered via third party partners (ideally Testing / QA factory)
• Experience with Client QA and DevOps processes and tools (TOSCA, Neoload, LiveCompare, Azure DevOps, SAP Cloud ALM, CI/CD pipelines...)
• Understanding of basic IT infrastructure and networking
• Experience with SAP implementation projects and transforming business at scale and speed.

Why join Genpact?

• Lead AI-first transformation – Build and scale AI solutions that redefine industries
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.