Back Office Associate (Operations)

• Location: Dhantoli, Nagpur
• Work Schedule: Monday to Friday
• Work Mode: On-site
• Experience: 1–4 Years
  
  

About

Bharat Growth Agency (BGA) is a leading Growth Marketing Agency, specializing in the sectors of AI, Crypto and Gaming. We partner with ambitious companies to achieve exponential growth, helping them navigate complex verticals like Social Media, User Acquisition, Strategy.

Founded in 2022 by CEO Shloak Pacheriwala, BGA has rapidly grown from a passionate team of two to a dynamic force of over 30 professionals. We've successfully collaborated with over 100 companies, nurturing communities to reach millions of users. Our mission is to empower brands to not just survive, but thrive, by crafting data-driven strategies that deliver tangible results unlike most companies that deliver just impressions.

Role Overview

We are looking for a proactive Back Office Associate (Operations) who will take ownership of day-to-day operations, act as a bridge between clients and internal teams, and ensure smooth execution of campaigns. The role involves people management, process planning, reporting, and enforcing HR policies.

Key Responsibilities

• Own and manage the Operations team to ensure smooth workflow and productivity
• Act as a bridge between client requirements and Team Leads, ensuring clarity and timely execution
• Hiring and onboarding of Associates and Team Leads
• Take strategic decisions related to operations, SOP creation, and campaign planning
• Handle client interactions and coordinate requirements, feedback, and updates
• Conduct training sessions for Associates and Team Leads
• Prepare and maintain performance reports and campaign reports
• Ensure strict enforcement of HR policies and internal guidelines
• Monitor quality, timelines, and operational efficiency
  
  

Required Skills & Qualifications

• 1–4 years of experience in operations, backend management, or team handling roles
• Strong communication and coordination skills
• Experience in team hiring, training, and performance management
• Ability to handle multiple campaigns and deadlines
• Good reporting and documentation skills (Excel/Google Sheets preferred)
• Leadership mindset with problem-solving abilities
  
  

Why Join Us

• High-ownership role with real decision-making authority
• Opportunity to build and scale operations from the ground up
• Direct exposure to clients, leadership, and strategic planning
• Fast learning environment with clear growth opportunities
• Work in a stable, full-time, on-site role with a collaborative team culture
  
  

Skills: management,operations,communication,back office operations