Assistant Manager/Manager Operations- International Tours & Travels

The person shall be responsible for handling of Operations Functions of International Tours and Travels and shall be reporting directly to CEO.

Responsibilities

• Independent handling of operations of International Tours and Travels.
• Responding to RFQs from customers, interacting with service provider (Airline, B2B service providers, overseas hotels, cab operators, tour guide company for submitting offers to customer.
• Negotiate with service providers post-booking to enhance profitability.
• Coordinate bookings and liaise with customers for payments and collections..
• Co-ordinating with guests and service providers during tour to ensure customer delight.

Qualifications

MBA in Travel and Tourism from reputed Institute.

Experience

3-8 years in Travel and Tourism Industry

Required Skills

• Ability to handle responsibilities independently.
• Proficiency in itinerary preparation, international ticketing, tour package design, and visa processing
• Excellent verbal and written communication skills.
• Problem-Solving Skills: Ability to quickly address and resolve issues that may arise during travel arrangements or tours.
• Attention to Detail: Strong focus on accuracy and thoroughness in booking and managing travel itineraries.
• Customer-Centric Mindset: A commitment to understanding and fulfilling customer needs and expectations.
• Interpersonal Skills: Ability to build and maintain relationships with clients, service providers, and team members.
• Time Management: Skilled in prioritizing tasks and managing time effectively in a fast-paced environment.