Assistant

Company: Aura – The Diet Clinic

Location: Ahmedabad

Aura – The Diet Clinic is one of Ahmedabad’s leading nutrition and lifestyle transformation clinics, founded by Hons (Dr) Saurabh Kaushik, a renowned clinical nutritionist and lifestyle coach. With a strong team of professionals, Aura has helped thousands of clients achieve sustainable health transformations through personalized guidance and continuous support.

We are looking for a smart, responsible, and proactive Office Assistant who can support the day-to-day operations of the clinic. This role involves assisting in almost all backend and operational tasks (excluding diet planning and consultations) while ensuring smooth coordination within the team.

• Greet clients and manage in-clinic experience
• Handle walk-ins, calls, and basic inquiries
• Assist in appointment scheduling and coordination

• Attend incoming calls and explain basic services
• Follow up with leads and existing clients via WhatsApp
• Share program details and guide clients to authorized team members

• Assist authorized staff (nutritionists / management) in daily tasks
• Maintain client records and basic documentation
• Coordinate between team members for smooth workflow

• Maintain appointment registers and digital data
• Handle billing support and basic invoicing coordination
• Ensure clinic cleanliness, organization, and readiness

• Help in basic content shooting (Reels, videos, photos)
• Assist in posting or coordinating with the marketing team
• Support in managing basic online engagement (if required)

• Ensure timely follow-ups as guided by the team
• Maintain a professional and positive client experience
• Handle basic client concerns and escalate when needed

• Good communication skills (Hindi, English, Gujarati preferred)
• Basic understanding of customer handling and coordination
• Organized, responsible, and detail-oriented
• Basic knowledge of WhatsApp, Excel, and social media
• Positive attitude and willingness to learn

• Freshers or candidates with 0–2 years of experience
• Individuals interested in healthcare, wellness, or client servicing
• Someone who is proactive, presentable, and team-oriented

• Growth opportunity in the health & wellness industry
• Exposure to clinic operations and client management
• Supportive and learning-focused work environment
• Opportunity to grow into higher roles within Aura

This role is strictly operational and support-based.

The assistant will not be involved in diet planning or client consultations, but will play a key role in ensuring smooth clinic functioning.