Area HR - Uttar Pradesh

Actively Reviewing the Applications

Aditya Birla Fashion and Retail Ltd.

India, Delhi Full-Time On-site INR 3–4 LPA

Posted 1 day ago • Apply by May 20, 2026

Job Description

Job Purpose

Job Purpose Description

Job Context & Major Challenges

The retail channel of MFL contributes 45% of its revenue and is growing at a very fast pace through a widely distributed network of stores and aggressive expansion in newer markets. The operating business models and retail formats are varied. Therefore, consistency in customer experience across formats and models is indeed a challenge especially when the consumer expectations are changing rapidly with the advent of international brands.

It is necessary, therefore, to have a durable and sustainable strategy for retail through attracting and retaining talent, training and development, strong employee engagement, implementing retail initiatives, right organization to deliver and manage the system and overall deliver on the MFL objective of retail excellence

Challenges

Having balance on quality and cost of recruits.
Having TAT time minimized.
Getting right people at company budget
Attrition

Key Result Areas

KRA (Accountabilities) (Max 1325 Characters)Supporting Actions (Max 1325 Characters)

KRA1 Financial 1. Controlling manpower cost

Maintaining percentage of salary to NSV
Keeping a cap on salary cost of entry level
Reducing consulting cost
Sourcing people in house
Controlling cost

KRA2 Customer 1. Avoiding external hiring of Store Managers and Asst. Store Managers to enrich the internal talent

Identifying potential employees and training them for higher promotion. Proper adherence to training calendar
Employee Satisfaction survey on various parameters (Retail Vibes). Form action plan based on areas of improvement.
Employee Engagement

KRA3 Internal Processes 1. Quarterly Appraisal System and feedbacks