Adobe Experience Manager
Actively Reviewing the ApplicationsHCLTech
Job Description
AEM Senior Technical lead.
Job Title: Adobe Experience Manager (AEM) Support Engineer
Experience: 7–11 Years
Location: Madurai
Job Description
We are looking for an experienced AEM Support Engineer with 8–10 years of hands-on experience in supporting and maintaining Adobe Experience Manager (AEM) platforms. The ideal candidate will be responsible for ensuring the smooth operation of AEM applications, including content management, digital asset management (DAM), and integrations with other enterprise systems. This role requires strong technical expertise, excellent troubleshooting skills, and the ability to collaborate effectively with cross-functional teams.
Key Responsibilities
- Troubleshoot, diagnose, and resolve issues related to AEM authoring, publishing, deployment, and system integrations
- Monitor system health, performance, and availability; proactively identify and mitigate potential issues
- Provide technical support to end users and conduct training on AEM features and best practices
Required Skills & Experience
- Strong technical knowledge of Java, JavaScript, HTML, CSS, and XML (Python is a plus)
- Hands-on experience with Adobe Experience Manager (AEM) including:
- Author and Publish instances
- AEM versions 6.0, 6.5, AEM Cloud / AEMaaCS (with strong focus on DAM module)
- Proven troubleshooting and problem-solving skills with the ability to perform root cause analysis
- Experience working with ITSM tools such as ServiceNow or Remedy
- Experience working in Agile/Scrum environments.
Required Skills
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