Admissions Assistant Acute
Actively Reviewing the ApplicationsGlenwood Behavioral Health Hospital
On-site
Posted 13 hours ago
•
Apply by May 3, 2026
Job Description
Key Responsibilities
Qualifications
- Welcome and assist new patients and individuals accompanying patients, ensuring a safe and friendly environment.
- Perform various clerical duties such as managing paperwork, data entry, communicating with insurance companies, and handling phone calls.
- Complete necessary paperwork for patient admission, explaining forms to patients, notifying clinical lead of arrivals, and escorting patients to the appropriate location.
- Ensure efficient and accurate completion of admission process, distributing paperwork to notify staff of patient arrivals or transfers.
- Receive and process patient information, schedule appointments, and maintain proper documentation.
- Maintain a positive, empathetic, and professional attitude towards patients and their families.
- Address and resolve patient complaints promptly, with a focus on patient safety.
- Prioritize patient safety and provide excellent customer service.
- Create a supportive and structured environment to ensure patient well-being.
- Conduct safety checks and provide supervision as required.
- Document clinical information accurately in medical records and registration systems.
- Assist in maintaining a safe, clean, and comfortable environment for patients, families, and staff.
- Regularly interact with patients, observe behaviors, and report significant observations to admissions staff.
- Take and document vital signs, height, and weight of patients.
- Engage patients in activities and interactions that support treatment goals.
- Assist with contraband searches and inventory belongings when necessary.
- Complete and maintain required documentation.
- Assist with incident follow-up and paperwork within the facility.
- Provide transportation for patients or coordinate with appropriate staff members.
- Recognize and prioritize patient safety above all else.
- $18.00 - $23.00
Qualifications
- Bachelor's degree is preferred, with a background in the social services field considered a plus.
- One or more years of experience in healthcare is preferred, demonstrating familiarity with healthcare processes and procedures.
- CPR and de-escalation/restraint certification required (training available upon hire and offered by the facility).
- First aid certification may be required based on state or facility requirements.
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