Accounts Receivable - Executive

Role: Accounts Receivable (AR) Executive

Location: Okhla, Phase-III, New Delhi

Reporting to: Accounts & Compliance Manager

Department: Finance & Accounts

About House of Chikankari:

House of Chikankari is a purpose-driven brand focused on reviving and preserving the heritage art of Chikankari while empowering local artisans. We are a fast-growing D2C fashion brand with a strong emphasis on people, processes, and culture.

Role Objective

To ensure accurate and timely reconciliation of customer payments, marketplace settlements, and payment gateway transactions, while minimizing revenue leakage in a high-volume D2C and marketplace environment.

Key Responsibilities (KRAs)

1. Payment Gateway Reconciliation (D2C)

• Reconcile daily transactions from payment gateways (Razorpay, PayU, etc.) with order data
• Match orders vs payments vs settlements
• Identify and resolve failed, pending, or mismatched transactions

2. Marketplace Settlement Reconciliation

• Reconcile settlements from marketplaces (Amazon, Flipkart, etc.)
• Validate:
• Sales
• Commissions
• Fees and deductions
• Returns and refunds
• Track short settlements and raise claims with marketplaces

3. Refund & Return Accounting

• Track and account for:
• Customer refunds
• RTO (Return to Origin)
• Return-related adjustments
• Ensure proper linkage between returns in Unicommerce and financial entries in Tally

4. Order to Cash (O2C) Tracking

• Maintain and update O2C tracking sheet
• Track order lifecycle:
• Order placed → shipped → delivered → returned → refunded
• Highlight gaps in revenue realization

5. Bank Reconciliation

• Reconcile bank credits with:
• Payment gateway settlements
• Marketplace settlements
• Identify and resolve unmatched entries

6. Revenue Leakage Identification

• Identify:
• Missing payments
• Incorrect deductions
• Unclaimed receivables
• Work with internal teams and marketplaces to recover losses

7. Coordination & Issue Resolution

• Coordinate with:
• Marketplace account managers
• Payment gateway support teams
• Internal ops/logistics team
• Ensure timely closure of reconciliation issues

Settlement Tracking

• Timely reconciliation of all marketplace settlements
• Identification and tracking of short settlements

Refund & Return Control

• Accurate accounting of refunds and returns
• Refund tracking TAT adherence

Revenue Leakage Control

• ₹ value of leakage identified and recovered
• Reduction in recurring reconciliation issues

Process Efficiency

• Timely updating of O2C tracking sheet
• Issue resolution TAT: 48–72 hours

Systems & Tools

• Tally (Accounting)
• Unicommerce or similar OMS
• Payment gateways (Razorpay, PayU, Stripe, etc.)
• Excel / Google Sheets (advanced usage preferred)

Educational Qualification

• B.Com / M.Com / MBA (Finance)
• CA Inter (pursuing or dropout) – added advantage

Experience Required

• 5+ years of experience in:
• Accounts receivable
• Reconciliation roles
• D2C / e-commerce / marketplace environment (preferred)

Key Skills

• Strong reconciliation and analytical skills
• Good understanding of e-commerce transaction flows
• Proficiency in Excel (lookup, pivot tables, data matching)
• Attention to detail and problem-solving mindset
• Ability to handle high transaction volumes

How to Apply

Interested candidates can send their resume to [email protected] with the subject line:

“Accounts Receivable - Executive" – [Your Name]”