Accounts Manager — Order to Cash (O2C)

About us:

At PadCare, we’re on a mission to make hygiene sustainable. Founded in 2018, we have developed India’s first patented sanitary napkin recycling technology—PadCareX.

But we’re not just solving a waste problem, we’re building a circular economy that champions environmental resilience and social equity. Our service model closes the loop starting from collection, recycling, and transforming single-use sanitary napkins into sustainable materials, while also creating dignified jobs for marginalized waste workers, especially women, across the country.

With 100+ changemakers across 25+ cities, PadCare is driving real impact—for people and the planet. Recognized by Forbes, the World Economic Forum, and more, we believe business can be a force for good. If you do too, PadCare is where your purpose finds a home.

Oh, and you must have seen us on an episode of Shark Tank India, Season 2 - https://www.youtube.com/watch?v=7q0cmPtpJRo

To learn more about the work that PadCare is doing, check out the website: www.padcarelabs.com

Role overview and Key responsibilities:

The O2C Accounts Manager owns the end-to-end order-to-cash cycle — from order booking and invoicing through collections, cash application, and revenue recognition support — ensuring accurate, timely billing and healthy cash flow while minimizing DSO and bad debt exposure.

Key Responsibilities

Order Management & Billing

• Oversee accurate and timely invoicing (including e-invoicing/IRN compliance where applicable) in line with contract terms and GST regulations
• Ensure billing is synced with sales orders, delivery/service confirmation, and contractual milestones
• Review credit notes, debit notes, and billing adjustments for accuracy and approval compliance

Accounts Receivable & Collections

• Drive collections against targets; monitor and reduce DSO (Days Sales Outstanding)
• Maintain aging reports and drive proactive follow-up on overdue accounts
• Set and track collection targets by customer/segment; escalate high-risk accounts
• Manage dispute resolution process with sales and customers

Cash Application & Reconciliation

• Ensure timely and accurate application of customer payments (including parent-child account structures)
• Oversee reconciliation of customer ledgers, unapplied cash, and on-account balances
• Coordinate with banking teams on remittance matching

Reporting & Compliance

• Publish AR aging, DSO, collection efficiency, and bad debt dashboards to leadership
• Support month-end/quarter-end close: revenue cutoffs, unbilled revenue, provisions
• Ensure GST, e-invoicing, and other statutory compliance across the O2C cycle
• Support internal/statutory audits with AR schedules and documentation

Process & Systems

• Drive automation and process improvement across O2C (ERP/accounting systems like Zoho Books)
• Maintain SOPs and internal controls across order booking, billing, and collections
• Partner with Sales, Customer Success, and Operations to resolve systemic billing/collection issues

Team Management

• Lead and mentor the AR/billing team; allocate workload and review performance
• Set individual and team KPIs aligned to DSO, collection %, and billing accuracy targets

What we're looking for:

• B.Com/M.Com/MBA (Finance) or CA (Inter) preferred
• 6–8 years of experience in accounts receivable/O2C, with at least 2–3 years in a managerial capacity (mandatory)
• Strong knowledge of GST, e-invoicing, and Indian accounting standards
• Hands-on experience with ERP/accounting systems (Zoho Books, SAP, Oracle, NetSuite, etc.)
• Advanced Excel skills; exposure to BI/reporting tools a plus
• Culture Fit: Must align with PadCare’s values – Integrity, Entrepreneurship, Collaboration, Customer-First, Innovation.

Work Mode: Full-time, Pune-based

Why Join us:

• Compensation: Competitive salary in line with industry standards.
• Growth Path: Opportunity to scale into Billing Manager and beyond as PadCare expands globally.
• Purpose With Impact: Join a mission-driven team transforming menstrual hygiene through sustainable solutions that uplift women’s health, the environment, and sanitation workers' dignity.
• Eco-Warrior in Action: Help recycle millions of sanitary pads and actively reduce landfill waste and carbon emissions—real impact, not just buzzwords.
• Innovation Meets Heart: Be part of a team that blends empathy with patented 5D recycling tech to build the future of circular economy.
• Grow With Us: We’re a fast-gowing, venture-backed startup offering real opportunities to scale your career as we scale our impact.
• A Culture That Cares: Work in a space where collaboration, inclusivity, and purpose aren’t just values—they’re how we roll every day.