Account Manager – Seller Success & VAS Revenue

About NAAR

NAAR is a next-generation social e-commerce platform — think Instagram + Amazon in one — built to transform how sellers and buyers connect. We combine short videos, live commerce, and AI-driven personalization to create a shopping experience that’s social, immersive, and seamless.

Role Overview:

We are looking for a dynamic and result-driven professional with strong communication and relationship management skills to manage Naar sellers and drive revenue through Value Added Services (VAS). The ideal candidate will act as a bridge between sellers and internal teams, ensuring engagement, retention, and monetization.

Key Responsibilities:

1. Seller Management & Relationship Building

• Act as the primary point of contact for assigned Naar sellers
• Build and maintain strong, long-term relationships with sellers
• Understand seller business needs and proactively offer solutions

2. Communication & Coordination

• Ensure clear and timely communication with sellers
• Coordinate with internal teams (marketing, tech, operations) for execution
• Conduct regular follow-ups and performance discussions with sellers

3. VAS Revenue Generation

• Identify opportunities to upsell and cross-sell Value Added Services (VAS)
• Drive adoption of VAS offerings (campaigns, promotions, featured listings, etc.)
• Achieve monthly/quarterly revenue targets from assigned seller accounts

4. Seller Engagement & Growth

• Guide sellers on content creation (manufacturing, process, products, storytelling)
• Improve seller activity, retention, and performance metrics on the platform
• Ensure sellers actively post and maintain product/catalog quality

5. Performance Tracking & Reporting

• Monitor seller performance and provide actionable insights
• Maintain CRM updates and track revenue pipelines
• Prepare periodic reports on seller engagement, revenue, and growth

Key Skills Required:

• Excellent verbal and written communication skills
• Strong relationship management and seller handling abilities
• Sales mindset with experience in upselling / revenue generation
• Problem-solving and negotiation skills
• Ability to manage multiple seller accounts simultaneously
• Familiarity with CRM tools (Odoo preferred)

Preferred Experience:

• 2–5 years in Account Management / Seller Management / Client Success / Sales
• Experience in marketplace, social commerce, or e-commerce platforms
• Prior exposure to VAS sales or service monetization is a strong advantage 

Apply now: [email protected] | naar.io