Account Manager - Jeddah

Actively Reviewing the Applications

Ninja 🥷🏽 نينجا

India Full-Time On-site

Posted 2 days ago • Apply by May 17, 2026

Job Description

We are seeking a dedicated and customer-focused Account Manager to join our Sales Department at Ninja. The Account Manager will be responsible for maintaining relationships with existing partner restaurants, ensuring their satisfaction and success on the Ninja platform. The ideal candidate possesses strong communication skills, attention to detail, and a proactive approach to account management.

Key Responsibilities:

Serve as the primary point of contact for existing partner restaurants, building and nurturing relationships to ensure satisfaction and retention
Conduct regular check-ins with partners to review performance, address concerns, and explore growth opportunities
Provide ongoing support and assistance to partners, addressing inquiries and resolving issues in a timely manner
Collaborate with internal teams, including Sales Acquisition and Operations, to facilitate partner onboarding and transition
Monitor partner performance metrics and KPIs, identifying areas for improvement and implementing action plans as needed
Coordinate marketing initiatives and promotional campaigns with partners to drive engagement and sales
Cross-selling NCR products and monitor ROI for partners
Maintain accurate records of partner interactions, communications, and performance using CRM software
Stay informed about industry trends, market developments, and competitor activities to provide strategic insights and recommendations to partners

Requirements

Bachelor's degree in Business Administration, Marketing, or a related field
3 years of experience in account management, customer service, or sales roles
Strong communication, negotiation, and relationship-building skills
Ability to multitask, prioritize, and manage time effectively in a fast-paced environment
Proficiency in CRM software and Microsoft Office Suite
A proactive and solution-oriented approach to problem-solving