Academic Coach

Academic Coach TRiO, Student Support Services (SSS) Full-time

Overview:

TRiO, Student Support Services (SSS) Program is a grant, funded by the U.S. Department of Education. Student Support Services serves students who are first generation (neither parent nor guardian has a bachelor's degree), meets federal income guidelines as outlined by the U.S. Department of Education, and/or have a documented disability.

Cincinnati State's SSS program is searching for a full-time Academic Coach. The purpose of the Academic Coach is to support students to successfully navigate through college and complete graduation requirements. In addition, the individual will serve students through academic coaching, personal and group tutoring, counseling, academic resources, provide information on career and college transfer services and information on financial literacy. Hours of operation: Mondays, Tuesdays, Wednesdays, and Thursdays 8:30am to 6:30pm (includes virtual participants outreach hours). This position requires evenings and weekend hours based upon the needs of the department.

Note: Funding for this position is contingent on annual grant funding from the US Department of Education. Current funding is confirmed through August 31, 2030. Renewal grant in process to extend 2030.

Essential Duties:

• Plan and participate in recruiting, enrollment and program events to meet SSS grant deliverables.
• Facilitate completion of orientation process with new students.
• Utilize information from intake survey to evaluate students' abilities, interests, and personality characteristics in order to develop a student action plan.
• Maintain accurate and current records and monitor participant's progress, including following process and timeline expectations for data entry into required data management systems.
• Assist with collecting data in compliance of federal grant reporting.
• Plan and conduct presentations to participants, agencies and community partners on financial aid, academic and career development, and additional workshops to help student's progress.
• Develop and follow up with participants on their educational plans.
• Confer with and direct students to academic advisors, program chairs, college counselors, other faculty and administrators, as appropriate, to help resolve students' academic administrative problems.
• Adjust working hours to prioritize student need and/or support college events.
• Ability to be flexible and proactive in problem-solving and work with a wide variety of individuals and organizational personalities.
• Excellent customer service skills and knowledge of campus resources.
• Upholds school policies and regulations.
• Other duties and responsibilities as assigned.
  
  
  

Minimum Qualifications:

• Bachelor's degree in a related field.
• Two years of experience working with low income, first generation, and students with disabilities in an educational setting or social services.
  
  
  

Preferred Qualifications:

• Master's degree in a related field.
• Case management experience
• Data analytics experience
  
  
  

Desired Competencies:

• Excellent interpersonal skills including written and oral with the ability to communicate effectively with a diverse population.
• Ability to adapt and comprise excellent decision-making skills.
• Ability to build effective and collaborative relationships, work effectively under pressure, meet project deadlines, be self-motivated, work independently, and be committed as a team player with strong organizational and planning skills.
• Maintain confidentiality.
• Knowledge and skill in a variety of computer usage and software are required.
  
  
  

Details:

Reports To: Sr. Director of Student Success & Development

Position Level: Academic Coach

Comp. Range/ Pay Grade: Grade 18 $21.75/hr.

Contract Affiliation: SEIU

Status: Full-time

Classification: Hourly

Benefits:

Cincinnati State provides employees with high quality and cost-effective benefits with a variety of options:

• Medical Insurance (PPO- employer covers up to 92% of the premium, HDHP- employer covers 100% of the premium)
• Dental Insurance (employer covers 100% of the premium)
• Vision Insurance
• NO WAITING PERIODS! Medical, Vision and Dental benefits are effective from day one of employment!
• Flexible Spending Accounts and Health Savings Account (employer contributions)
• Short-Term Disability: Offering 60% of your salary with a max of $500 weekly
• Life Insurance and AD&D Insurance (employer paid)
• Supplemental Life Insurance, Critical Illness and Accident: Optional at employee expense
• Pet Insurance
• Employee Assistance Plan for employees, spouse and dependents
• Tuition Waiver for employees, spouse and dependents
• Tuition Reimbursement
• Free parking
• 11 annual paid holidays in addition to generous paid time off options including vacation, sick, personal leave, and winter season days.
• Employees at Cincinnati State qualifies for Public Service Loan Forgiveness
  
  
  

Retirement:

As a Cincinnati State employee, and an employee of an Ohio public institution, you will not contribute to the Federal Social Security system. Instead, our employees will contribute to a State Retirement Plan (SERS or STRS) or an Alternative Retirement Plan (ARP): 403B and/or Deferred Compensation Program 457 Plan.

Cincinnati State is an E-Verify employer:

• If you're hired, you must complete a Form I-9, which verifies your identity and your legal right to work in the U.S.
• You'll need to provide original, acceptable documents—no photocopies—to complete the I-9 process.
• A list of acceptable documents can be seen here: USCIS I-9 website
  
  
  

STATEMENT OF COMMITMENT

• The institution declares that it will educate students by means of free, open, and rigorous intellectual inquiry to seek the truth.
• The institution declares that its duty is to equip students with the opportunity to develop the intellectual skills they need to reach their own, informed conclusions.
• The institution declares its commitment to not requiring, favoring, disfavoring, or prohibiting speech or lawful assembly.
• The institution declares it is committed to create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth, and tolerates the differences in opinion that naturally occur in a public higher education community.
• The institution declares that its duty is to treat all faculty, staff, and students as individuals, to hold them to equal standards, and to provide them equality of opportunity, with regard to those individuals' race, ethnicity, religion, sex, sexual orientation, gender identity, or gender expression.