Zonal Sales Manager

Job Description

Job Title: Zonal Business Head ? Sales Zone: West Base Location- Ahmedabad Role Summary: You will lead the sales and business performance of your assigned zone, focusing on direct industrial customers across Pharma, Chemicals, Water Treatment, Food & Beverage, and similar sectors. Your primary responsibility is to protect, deepen, and grow key accounts, build customer trust, and deliver predictable, recurring revenue for the zone. This is a hands-on, customer-facing leadership role that blends sales execution, team management, and application understanding. Key Responsibilities 1. Revenue Ownership (Farmer-first focus) Deliver monthly, quarterly, and annual revenue targets for your zone. Grow business within existing and new key customers through consistent engagement and value-based selling. Identify upsell/cross-sell opportunities across the customer?s process lines and utilities. Maintain healthy margin discipline as per company guidelines. 2. Customer Relationship & Account Expansion Build strong, long-term relationships with plant process & engineering, utility, maintenance, and procurement teams. Conduct regular customer visits to strengthen trust and ensure retention.. Drive repeat business by solving customer issues proactively and ensuring reliable supply. Understand customer pain points and recommend suitable filtration solutions. 3. Team Leadership & Performance Management Lead a small team of Area Sales Executives. Set clear KPIs, review day-to-day performance, and enforce CRM discipline. Coach the team on customer follow-ups, product knowledge, and sales hygiene. Drive a culture of accountability, customer obsession, and predictable execution. 4. Technical & Application Understanding Learn filtration basics (DP, flow, micron rating, chemistry?media behaviour) and apply them in customer discussions. Liaise with Gopani?s technical support team for trials, testing, and application-specific queries. Conduct basic product demos and technical presentations when required. 5. Operations, Planning & Coordination Work closely with production, dispatch, warehouse, and logistics to ensure timely deliveries. Forecast zonal demand accurately and maintain visibility of open orders. Track ageing, collections, stock levels, and dispatch planning for your zone. Maintain clean documentation and reporting for management reviews. 6. Reporting & MIS Discipline Submit weekly and monthly reports including funnel status, customer activity, revenue forecasts, and key actions. Maintain accurate CRM entries and ensure team compliance. Provide clear insight into customer health (growing, stable, declining). Required Experience 8?12 years in B2B industrial sales, preferably in: A) Industrial consumables (valves, pumps, pipes) B) Water treatment equipment/consumables C) Pharma equipment/utility solutions D) Chemical/process equipment G) Or any strong B2B background with excellent sales leadership capability Experience managing a small sales team and handling direct industrial customers. Strong relationship-building ability with plant-level stakeholders. Hands-on field sales experience with regular travel. Education Bachelor?s degree in mechanical/chemical engineering (preferred, not mandatory). MBA in Sales/Marketing is an advantage. Skills & Competencies Strong follow-up discipline and customer ownership. Ability to manage 30?80 active accounts efficiently. Good understanding of technical selling (trainable on filtration). Team leadership, coaching ability, and performance management. Strong communication, negotiation, and problem-solving skills. Proficiency with CRM/ERP tools and MS Office. Success Indicators (KPIs) Revenue achievement for the zone. Year-on-year growth within existing accounts. Customer retention and satisfaction. Team performance & CRM hygiene. Forecast accuracy and reduced last-minute firefighting. Timely collections and minimal ageing. Why Join Gopani? Work directly with the Director ? Sales for high visibility and fast decisions. Lead a high-potential zone with strong existing customers. Grow into a larger regional leadership role with performance. Be part of a rapidly expanding, innovation-driven filtration company.