Virtual Marketing Confirmer

Actively Reviewing the Applications

Vacatia

India Full-Time On-site

Posted 2 hours ago • Apply by May 20, 2026

Job Description

Join Vacatia and Redefine the Guest Experience Across Hospitality & Ownership

Location: Remote (Eastern Time Zone preferred)

Vacatia is an innovative hospitality company reinventing the vacation rental and ownership experience across discovery, booking, and stay. We’re building the next generation of travel lifestyle products; blending technology, hospitality, and design to create smarter, more connected experiences for guests, owners, and partners.

We’re looking for a Virtual Marketing Confirmer who will be an operational ambassador to ensure the seamless execution of virtual tours that power our expanding portfolio. If you thrive in dynamic, fast-paced environments and love solving complex problems that blend people, product, and process, this is your opportunity to make your mark at the intersection of hospitality and innovation.

Why You’ll Love Working at Vacatia

Build the Future: Lead the transition into the virtual environment by guiding owners through modern digital engagement requirements.
Impact That Matters: Directly influences owner satisfaction and the overall success of Virtual Marketing operations.
Autonomy and Ownership: Take full responsibility for the final coordination of scheduled tours, from technical troubleshooting to data integrity.
Culture of Growth: Work in a professional, fast-paced setting that values clear communication and the ability to adapt to shifting priorities.

Your Impact

Coordinate and verify all details of finalized virtual tour packages and reservations to ensure a seamless experience.
Partner with owners to walk them through necessary technology setups and software requirements for their digital engagement.
Implement technical solutions by troubleshooting connectivity or platform access issues prior to tour starts.
Manage data and metrics by accurately entering and updating reservation information within company systems.
Establish professional rapport with participants to build excitement and confidence in the virtual process.

What You Bring

Previous experience in a similar customer service or virtual support environment.
Proven track record of solving practical problems related to scheduling conflicts or technical hurdles.
Strength in technical aptitude and proficiency in systems such as SPI, Excel, Jag, Max, and virtual meeting platforms.
Exceptional ability to communicate and interact with others via telephone, with strong skills in listening and establishing rapport.
Experience in a fast-paced environment with the ability to manage multiple responsibilities and maintain discretion with confidential information.
High School Diploma or equivalent.

Join Us

Join us at the start of something big. If you’re ready to design for impact and build what’s next in virtual hospitality, we’d love to hear from you.