US Recruiter

Job Title: Director – US IT Staffing & Operations

Role Overview:

We are seeking a seasoned leadership professional with extensive experience in US IT Staffing / Recruitment operations to lead business delivery, client engagement, and team performance. The role requires strong operational leadership, strategic decision-making, and the ability to manage complex client and team dynamics while ensuring consistent delivery and business growth.

Key Responsibilities:

• Lead and oversee end-to-end US IT Staffing operations, ensuring delivery excellence and adherence to SLAs.
• Act as the senior point of contact for US clients, managing escalations, negotiations, and long-term client relationships.
• Drive rate, margin, and contract negotiations with clients and vendors.
• Handle high-pressure and complex situations involving client demands, delivery challenges, and team performance.
• Resolve issues across client-facing operations and internal recruitment teams in a timely and structured manner.
• Build, mentor, and manage high-performing US recruitment and delivery teams.
• Drive productivity, performance metrics, and accountability across teams.
• Take ownership of critical decision-making, acting independently when required to meet business objectives.
• Identify operational gaps and implement scalable solutions to improve efficiency and outcomes.
• Strengthen internal processes, leadership capability, and team structure within the US Staffing function.

Required Competencies & Skills:

• Minimum 15+ years of experience in US IT Staffing / Recruitment (C2C, CTH, FTE) in leadership roles.
• Exceptional negotiation skills with clients, vendors, and internal stakeholders.
• Proven ability to manage client escalations and complex delivery challenges.
• Strong problem-solving and analytical skills.
• Demonstrated experience in managing large teams and driving high performance.
• Excellent decision-making abilities with minimal dependency on stakeholders.
• Outstanding verbal and written communication skills.

Preferred Qualifications:

• Prior experience working in SAP staffing environments is preferred but not mandatory.
• Proven track record of building and scaling strong US Staffing teams.

Work Details:

• Experience: 15–20 Years
• Location: Noida (Hybrid – 3 days work from office)
• Shift: Night Shift (6:30 PM – 3:30 AM)
• Compensation: Up to 40 LPA (flexible for the right candidate)