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TSYS Support

Actively Reviewing the Applications

Virtusa

India, Tamil Nadu, Chennai Full-Time On-site
Posted 1 day ago Apply by June 2, 2026

Job Description

JD

Strong experience in TSYS TSY2 payment processing platforms

Hands-on experience with API integrations, file handling (SFTP/FTP), and batch job monitoring.

Good understanding of incident management tools (ServiceNow, Remedy, or Jira Service Desk).

Incident Management

Lead end-to-end incident resolution for platform issues across TSYS, APIs, file processing, and middleware components.

Vendor and Downstream Coordination

Engage and coordinate with third-party vendors (e.g., TSYS support, payment gateway providers, etc.) to resolve external dependencies.

Change and Release Management

Outage Management

Additional Skills

Dynatrace monitoring

Dynatrace dashboard

Power BI dashboard

Required Skills

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