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TSYS Support

Actively Reviewing the Applications

Virtusa

India, Tamil Nadu, Chennai Full-Time On-site
Posted 1 day ago • Apply by June 2, 2026

Job Description

JD

Strong experience in TSYS TSY2 payment processing platforms

Hands-on experience with API integrations, file handling (SFTP/FTP), and batch job monitoring.

Good understanding of incident management tools (ServiceNow, Remedy, or Jira Service Desk).

Incident Management

Lead end-to-end incident resolution for platform issues across TSYS, APIs, file processing, and middleware components.

Vendor and Downstream Coordination

Engage and coordinate with third-party vendors (e.g., TSYS support, payment gateway providers, etc.) to resolve external dependencies.

Change and Release Management

Outage Management

Additional Skills

Dynatrace monitoring

Dynatrace dashboard

Power BI dashboard

Required Skills

Jira APIs
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