Triad Business Analyst

Job Title: Triad Business Analyst

Experience:10+Years

Location: Pune and Noida

Job Summary:

The Triad Business Analyst serves as a key link between business stakeholders, product owners, and technical teams within a triad operating model. This role is responsible for gathering, analyzing, and translating business requirements into actionable solutions that improve processes, systems, and customer outcomes. The analyst collaborates closely with cross-functional teams to ensure alignment between business goals, product strategy, and technology delivery.

Key Responsibilities

• Gather, document, and validate business requirements from stakeholders.
• Analyze current business processes, workflows, and systems to identify improvement opportunities.
• Work within a triad structure, partnering with product, technology, and business teams to deliver effective solutions.
• Translate business needs into functional requirements, user stories, process maps, and documentation.
• Support prioritization of initiatives by evaluating business value, impact, and feasibility.
• Facilitate meetings, workshops, and stakeholder discussions to define project scope and objectives.
• Assist with testing, user acceptance validation, and implementation support.
• Track project progress, risks, dependencies, and issues, ensuring timely communication to stakeholders.
• Use data analysis and reporting to support decision-making and measure business outcomes.
• Ensure delivered solutions align with strategic goals, compliance standards, and operational needs.
  
  

Required Qualifications

• Proven experience as a Business Analyst, Systems Analyst, or similar role.
• Strong understanding of business analysis methodologies and documentation practices.
• Experience working with cross-functional teams in agile, product-driven, or collaborative environments.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Proficiency in tools such as Excel, Visio, Jira, Confluence, or similar platforms.
  
  

Preferred Qualifications:

• Experience working in a triad model or matrixed organization.
• Knowledge of Agile, Scrum, or SAFe frameworks.
• Experience with process improvement, change management, or digital transformation initiatives.
• Certification such as CBAP, CCBA, PMI-PBA, or Agile BA is a plus.
  
  

Key Skills:

• Requirements gathering and analysis
• Stakeholder management
• Process mapping and workflow analysis
• Data analysis and reporting
• User story creation
• Problem-solving
• Communication and facilitation
• Project coordination
  
  

S YNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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