Travel Consultant

Company Description

VOYE HOMES is the 4th largest holiday home network in India and the largest in South India, managing 100+ resorts and holiday homes across India and the UAE. Recognized as a leading tourism brand, VOYE HOMES has welcomed over 500,000 happy guests and collaborated with renowned organizations such as Kerala Startup Mission and TATA Global Beverages. With a startup valuation exceeding ₹100 crore, the company prioritizes exceptional guest experiences and the expansion of its unique holiday home offerings. Consistently ranked among the top tourism startups in India and holiday home chains, VOYE HOMES combines technology and a guest-first approach to redefine the hospitality experience. The company is based in Kochi and prides itself on its commitment to excellence and innovation.

Role Description

We are looking for a Travel Consultant to manage sales inquiries and coordinate bookings for our resorts and homestays. This role is ideal for fresh graduates or candidates with up to one year of experience who have an interest in hospitality and delivering excellent customer service.

Key Responsibilities

• Respond to customer inquiries and share complete information about our properties.
• Support customers with booking assistance, availability checks, and pricing details.
• Follow up on potential leads and convert inquiries into confirmed reservations.
• Accurately maintain booking records and update reservation systems.
• Deliver polite, professional, and helpful customer support via phone, email, and chat.
  

Skills & Qualifications

• Freshers or candidates with 0–4 year of experience in sales, customer service, or hospitality.
• Strong communication skills with a customer-oriented approach.
• Basic computer knowledge; experience with booking or reservation systems is an advantage.
• Quick learner with the ability to collaborate effectively in a team.