Transition Leader - CMT

Experience in working for leading international BPO mandatory. Transitions experience must (minimum 7-8 years) with preference to working in CMT domain.

Project Management Certification preferred

Exposure to GCC set-up added advantage

15-17 years + (Relevant BPO), preference in CMT

detailed transition plans and ensure successful execution as per the timelines

Manage multiple transitions at the same time

Having exposure in setting up a GCC would be an added advantage.

Ability to work with multiple internal and external stakeholders as a team to deliver objectives

Act as a Transitions Subject Matter Expert (SME) while designing client solutions and process re-engineering exercises

Strong analytical skills, good judgment, tact, flexibility, organization and planning skills

Ability to work in high paced, challenging environment

Proficiency in setting and meeting realistic deadlines to achieve desired/meaningful outcomes

High attention to detail

Willingness to travel frequently (both within India and abroad)

Strong in MS Project, Visio, MS-Excel, MS-Office

Strong Project and process management experience at managerial level in Outsourcing environment

Experience with process improvement methodologies (e.g. Six Sigma) desirable