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Trainer, GSF Learning and development, GSF Learning and development

Actively Reviewing the Applications

Amazon

On-site
Posted 3 weeks ago Apply by May 4, 2026

Job Description

Description

Trainer – CCU, will be an active member of the entire West region and will lead the coordination and execution of Associates, TL Training and L3 on-boarding activities.

Successful candidates will have demonstrated a true hands-on approach in Training need analysis, training facilitation, LMS management, data and report management, expert in excel and power point. Prior experience as a Trainer in Retail, Supply Chain, E-commerce organization is mandatory.

Trainer will

  • Implement network standard training programs for Associates and Team Leaders (i.e., participating in and conducting needs analysis, skills development classes, cross-training, calendar management etc.)
  • Partner with RLM and operations leaders across all areas to identify training needs and schedule training events to meet production forecasts and labor gaps
  • Proactively plan & implement learning initiatives to make a positive impact on key business safety, quality, productivity and customer experience metrics
  • Design/customize training content to meet regional needs and track compliance to these training materials
  • Analyze and understand data to suggest improvements for training and operations

Key job responsibilities

  • Associate On-boarding: FC/LM/RDFC/LPC/EF
  • On-boarding of new FT/PT or ALFA AA on LMS platform for NHO completion.
  • Update NHO status on every 2 hours for ALFA associates
  • Track on site LBD status & monitor completion & defects
  • Follow up with AA & Site Ops to ensure completion of learning modules, OPL reads
  • Follow up with TLs and AMs for 222 Coaching completion
  • Perform Learning Index Audit
  • Daily LC monitoring and take action as per report
  • Conduct ILT / VILT for Associates on-demand topics
  • Handling LMS user management.
  • Work with Content developer to drive content creation, updation, improvisation.
  • Drive adoption of learning intervention
  • Associate Onboarding: LM/Hybrid/3P Hubs/EF
  • Support the L&D POC in driving adoption of learning initiatives.
  • Refresher Training: FC/LM/Hybrid/3P Hubs/EF
  • Conduct Training sessions
  • Deploy FC Refresher Training on LMS
  • Alignment with Store POC/OE/TW for Training execution
  • Drive Completion in partnership with operations
  • Learning Index Report: FC/3P/LM
  • Route Plan Creation for FCs, LM, Hybrid, 3P & EF sites
  • Conduct Audit and drive through regional presence
  • Create and share Learning Index Audit Report
  • Coordination and Data management
  • Support in Learning Ambassador certification
  • Aligning Weekly Learning Calendar based on business priorities
  • Weekly/Monthly Calendar Creation
  • Weekly Learning Dashboard
  • Daily Dive Deep on critical problems discussed in DDD & drive closure on AIs
  • L&D WBR - status and new task assignment
  • Traveling multiple sites Feedback collection and collations
  • Publish Learning Day End Report

Key job responsibilities

Key job responsibilities

  • Associate On-boarding: FC/LM/RDFC
  • On-boarding of new FT/PT or ALFA AA on LMS platform for NHO completion.
  • Track on site LBD status & monitor completion & defects
  • Follow up with AA & Site Ops to ensure completion of learning modules, OPL reads
  • Follow up with TLs and AMs for 222 Coaching completion
  • Perform Learning Index Audit
  • Daily LC monitoring and take action as per report
  • Conduct ILT / VILT for Associates on-demand topics
  • Handling LMS user management.
  • Work with Content developer to drive content creation, updation, improvisation.
  • Drive adoption of learning intervention
  • Associate Onboarding: LM/Hybrid/3P Hubs/EF
  • Support the L&D POC in driving adoption of learning initiatives.
  • Refresher Training: FC/LM/Hybrid/3P Hubs/EF
  • Conduct Training sessions
  • Deploy FC Refresher Training on LMS
  • Alignment with Store POC/OE/TW for Training execution
  • Drive Completion in partnership with operations
  • Learning Index Report: FC/3P/LM
  • Route Plan Creation for FCs, LM, Hybrid, 3P & EF sites
  • Conduct Audit and drive through regional presence
  • Create and share Learning Index Audit Report
  • Aligning Weekly Learning Calendar based on business priorities
  • Weekly/Monthly Calendar Creation
  • Weekly Learning Dashboard
  • Daily Dive Deep on critical problems
  • L&D WBR - status and new task assignment
  • Traveling multiple sites
  • Publish Learning Day End Report

Basic Qualifications

  • Experience with written and verbal communication and presentation
  • Experience using Microsoft Office (Excel, Word, PowerPoint, Outlook)

Preferred Qualifications

  • Experience working with and delivering training/information to Associates and TL level employees

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - ASSPL - West Bengal - D36

Job ID: A3172556

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