TM - CUSTOMER SERVICE

Actively Reviewing the Applications

Saint-Gobain Group in India

India, Tamil Nadu, Sriperumbudur Full-Time On-site

Posted 4 days ago • Apply by May 17, 2026

Job Description

Job Description

Create and ensure smooth relationship with customers / KAM / Logistics team.
Co-ordination for Order receipt & execution of orders of Customers.
Ensure timely delivery of orders & Overall co-ordination for supplies
Co-ordinate with logistic team for Delivery / Invoicing.
Follow up with customer for collection of Payment / order.
Timely resolution of customer concerns.
Responsible for process of received orders.
Backorder Management.
Internal communication of order receipt VS Stock availability
Release of reports – order Vs Supplies / Stock Ageing Report / various internal report.
Service level follow-up & improvements.
Comfortable for travel as per business requirement.

Job Skills

Major Tasks

Daily interaction with KAM / Customer.
Coordinate with Planner / Logistic to ensure on time material as per daily order dispatches.
Understand the parameter considered for service level, monitoring them, reporting & coordinating to get good service level - Customer relationship management
Maintain all SAP related activities like sale order / Backorder management, etc.,
Understanding the requirements of monthly reports.
MIS preparation & releasing the reports on time