Ticketing Executive

📍 Location: Gurgaon

🏢 Company: Viacation

🕒 Employment Type: Full-time

🌍 Industry: Travel Arrangements

Viacation is seeking a proactive and detail-oriented Ticketing Executive to join our growing travel operations team. The ideal candidate will be responsible for managing airline reservations, ticketing operations, and travel coordination while ensuring seamless customer support and operational efficiency.

• Handle domestic and international air ticket bookings efficiently
• Manage ticket reissuance, cancellations, refunds, and itinerary changes
• Coordinate with airlines, travel partners, and internal teams for smooth operations
• Understand and apply fare rules, routing, and travel policies
• Provide accurate and timely ticketing support to clients and corporate accounts
• Maintain proper documentation and ensure error-free booking processes

• Basic to intermediate knowledge of air ticketing and reservation systems
• Strong communication and coordination skills
• Ability to work in a fast-paced environment and manage multiple tasks
• Proficiency in MS Excel and email communication
• Background in Travel & Tourism or relevant experience is preferred
• Quick learner with a customer-focused approach

• Hands-on exposure to the travel and aviation industry
• Opportunity to work with experienced travel professionals
• Career growth and learning opportunities
• Competitive salary and performance-based growth
• Supportive and collaborative work environment