TELESALES (fROM ECOMMERCE)

About The Opportunity

A fast-growing e-commerce enablement platform, we empower brands to scale revenue through data-driven sales strategies, high-conversion outreach, and intelligent customer acquisition. Our telesales team sits at the heart of our growth engine — turning cold leads into warm opportunities, guiding buyers through the funnel, and building lasting relationships that drive repeat business and retention.

Role & Responsibilities

• Proactively call, qualify, and convert e-commerce leads generated via digital campaigns, marketplaces, and partner channels.
• Deliver compelling product presentations tailored to prospect pain points — highlighting ROI, features, and use cases.
• Meet or exceed daily/weekly/monthly sales targets while maintaining high-quality call metrics (talk time, conversion rate, follow-up rate).
• Log all interactions, update CRM (HubSpot/Salesforce) in real-time, and escalate complex cases to sales managers.
• Collaborate with marketing & product teams to refine messaging, scripts, and objection-handling playbooks based on feedback and win/loss analysis.
• Adhere to compliance standards — data privacy (GDPR/India’s DPDP Act), script fidelity, and ethical selling practices.
  
  

Skills & Qualifications

Must-Have

• Salesforce
• HubSpot CRM
• Telemarketing
• Cold calling
• Lead qualification
• Objection handling
• CRM data entry
• Upselling
  
  

Preferred

• E-commerce platform exposure (Shopify, Flipkart Seller, Amazon Seller Central)
• Experience with telephony tools (Aircall, Freshcaller, Genesys)
• Familiarity with SaaS or B2B sales cycles
  
  

Benefits & Culture Highlights

• Performance-driven commissions + monthly bonuses + quarterly incentives
• Work in a high-energy, metric-focused sales culture with weekly coaching and real-time leaderboard tracking
• Career Bloc offers upward mobility — top performers transition into Sales Executive or Team Lead roles within 6–12 months
  
  

Skills: amazon,b2b,commerce,e-commerce,hubspot,data,sales