Telesales Account Manager

Job Description

Job Overview We are seeking a highly motivated and results-driven ERP/HCM Inside Sales Representative to join our dynamic sales team. In this role, you will be responsible for driving sales of our ERP/HCM solutions, building relationships with potential clients, and supporting the sales team to achieve revenue goals. The ideal candidate will have a strong understanding of ERP systems or HCM solutions, excellent communication skills, and the ability to work collaboratively in a fast-paced environment. Market to cover ? Malaysia OR Singapore Key Responsibilities Lead Generation & Qualification : Identify, prospect, and qualify leads through cold calling, email outreach, and social media. Develop a strong pipeline of potential clients interested in ERP/HCM solutions. Client Needs Analysis : Engage with prospects to understand their business requirements, challenges, and objectives. Recommend the most appropriate ERP/HCM solutions based on their needs. Collaboration with Sales Team : Work closely with the field sales team, marketing, and other departments to align efforts, share insights, and drive the sales process forward. CRM Management : Maintain accurate and up-to-date records of all sales activities in the CRM system. Track sales performance, report on metrics, and provide regular updates to management. Market Research & Product Knowledge : Stay updated on industry trends, competitive products, and market demands. Continuously enhance product knowledge to effectively address customer pain points and offer solutions. Sales Reporting & Target Achievement : Achieve sales targets and KPIs set by the Sales Manager. Regularly report on progress, challenges, and opportunities. Qualifications & Skills Experience : 2+ years of inside sales or business development experience, preferably in the ERP/HCM solutions, software, or technology industry. Experience in selling SaaS or enterprise-level solutions is a plus. Knowledge : Strong understanding of ERP systems/HCM Solutions, business processes, and industry-specific solutions. Sales Skills : Strong communicator with proven ability to build trust and rapport with clients across phone and digital channels in the Malaysia/Singapore market. Tech-Savvy : Comfortable using CRM software and other sales enablement tools. Familiarity with business software, cloud-based systems, and ERP/HCM solutions. Results-Oriented : Ability to meet or exceed sales targets. Self-motivated, with a proactive approach to lead generation and closing sales. Problem-Solving & Analytical Thinking : Strong problem-solving skills to identify customer pain points and recommend appropriate ERP solutions. Team Player : Ability to work well in a collaborative environment, sharing insights and supporting colleagues in the pursuit of common goals. Education : Any bachelor's degree