Telecaller-Service/After Sales
Actively Reviewing the ApplicationsPeople, Jobs, and News
Chennai
Contract
2–4 years
Posted 3 days ago
•
Apply by June 11, 2026
Job Description
Job Title: Telecaller – Service / After Sales
Location: Dwarka, Delhi
Experience: 2–5 Years
Job Summary
We are looking for a Telecaller to manage inbound and outbound calls for service
and after-sales support, ensuring quick resolution of dealer and customer queries.
Key Responsibilities
Location: Dwarka, Delhi
Experience: 2–5 Years
Job Summary
We are looking for a Telecaller to manage inbound and outbound calls for service
and after-sales support, ensuring quick resolution of dealer and customer queries.
Key Responsibilities
- Handle inbound & outbound calls from dealers and customers.
- Record complaints and service requests accurately.
- Coordinate with internal teams to resolve issues within defined TAT.
- Follow up to ensure timely closure and customer satisfaction.
- Escalate unresolved cases when required.
- 2–5 years of experience in telecalling/customer support.
- Good communication in Hindi & English.
- Good in MS Office/CRM knowledge.
- Strong coordination and problem-solving skills.
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