TeleCaller

Company Description

The interior design and fitout industry in the GCC is experiencing rapid growth due to rising demand for hotels, retail spaces, commercial properties, schools, and hospitals. This expansion has positioned the region as a dynamic and fast-growing market. With this growth, businesses are increasingly facing challenges in meeting design, sustainability, cost, time, and functionality specifications. This creates a unique and exciting environment for innovation and creativity in the industry. Arka Interiors is at the forefront of delivering exceptional interior design and fitout solutions tailored to meet these evolving demands.

Role Description

This is a full-time, on-site role based in Hyderabad for a Telesales Specialist. The responsibilities include engaging with potential clients through calls to provide information about our offerings, building and maintaining customer relationships, meeting sales targets, and addressing any customer inquiries. Additionally, you will provide excellent customer support and identify opportunities for upselling or cross-selling our services.

Qualifications

• Experience with Customer Service and Customer Support to provide high-quality assistance and relationship management
• Proficiency in Communication and Sales to effectively interact with clients and achieve sales objectives
• Ability to deliver customer-focused solutions and a willingness to participate in Training sessions to enhance skills
• Strong interpersonal and problem-solving skills
• Previous experience in telesales or inside sales is preferred but not mandatory
• Proficiency in English; additional knowledge of regional languages is a plus
• Bachelor's degree in Business, Marketing, or a related field is an advantage