Tele calling - Customer Survey

Actively Reviewing the Applications

Smytten

India, Ahmedabad, Gujarat Internship On-site

Posted 1 day ago • Apply by June 9, 2026

Job Description

Job Title: Tele calling - Customer Survey

Job Description

We are looking for a dynamic individual to conduct customer surveys for FMCG brands, gather insights through telecalling, and analyze the collected data to generate meaningful business recommendations.

Key Responsibilities

Conduct customer surveys through telecalling, online forms, and other channels.
Make outbound calls to customers to collect feedback and insights.
Record responses accurately and maintain a well-organized survey database.
Analyze survey data to identify customer trends and insights.
Prepare simple reports and presentations to share findings with internal teams and brand partners.
Work with different teams to convert customer feedback into actionable strategies.
Ensure data accuracy, confidentiality, and timely completion of surveys.

Requirements

Fluent in English with good communication skills.
Bachelor’s degree in Business, Marketing, Statistics, or a related field (preferred).
Prior experience in telecalling, customer surveys, or market research is a plus.
Strong analytical and problem-solving skills.
Basic proficiency in MS Excel or Google Sheets (knowledge of SPSS, Power BI, or Tableau is an added advantage).
Comfortable handling a high volume of calls and meeting survey targets.

What We Offer