TechOps-DE-CloudOps-Infra Power BI Consultant - Senior

Job Description

At EY, we?re all in to shape your future with confidence. We?ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Career Family Role Type BI Consultant The opportunity As a Senior BI Consultant, you will be responsible for supporting and enhancing Business Intelligence and Data Analytics platforms with a primary focus on Power BI and Databricks. You will work across global engagements, helping clients translate complex data into actionable insights. This role involves day-to-day application management, dashboard development, troubleshooting, and stakeholder collaboration to ensure high data quality, performance, and availability. Your Key Responsibilities BI Support & Monitoring: Provide daily application support for Power BI dashboards and Databricks pipelines, resolving incidents, fulfilling service requests, and implementing enhancements. Dashboard Development: Design, develop, and maintain Power BI reports and data models tailored to evolving business requirements. Root Cause Analysis: Investigate and resolve data/reporting issues, bugs, and performance bottlenecks through detailed root cause analysis. Requirement Gathering: Collaborate with business users and technical stakeholders to define BI requirements and translate them into scalable solutions. Documentation: Maintain technical documentation, including data flows, dashboard usage guides, and QA test scripts. On-Call & Shift Support: Participate in shift rotations and be available for on-call support for critical business scenarios. Integration & Data Modeling: Ensure effective data integration from diverse systems and maintain clean, performant data models within Power BI and Databricks. Skills And Attributes For Success Hands-on expertise in Power BI, including DAX, data modeling, and report optimization Working experience in Databricks, especially with Delta Lake, SQL, and PySpark for data transformation Familiarity with ETL/ELT design, especially within Azure data ecosystems Ability to troubleshoot BI performance issues and manage service tickets efficiently Strong communication skills to interact with global stakeholders and cross-functional teams Ability to manage and prioritize multiple support tasks in a fast-paced environment To qualify for the role, you must have 3?7 years of experience in Business Intelligence and Application Support Strong hands-on skills in Power BI and Databricks, preferably in a global delivery model Working knowledge of ETL processes, data validation, and performance tuning Familiarity with ITSM practices for service request, incident, and change management Willingness to work in rotational shifts and support on-call requirements Bachelor?s degree in Computer Science, Engineering, or equivalent work experience Willingness to work in a 24x7 rotational shift-based support environment. No location constraints Technologies and Tools Must haves Power BI: Expertise in report design, data modelling, and DAX Databricks: Experience with notebooks, Delta Lake, SQL, and PySpark Azure Ecosystem: Familiarity with Azure Data Lake and Azure Synapse (consumer layer) ETL & Data Modelling: Good understanding of data integration and modelling best practices ITSM Tools: Experience with ServiceNow or equivalent for ticketing and change management Good to have Data Integration: Experience integrating with ERP, CRM, or POS systems Python: For data transformation and automation scripting Monitoring: Awareness of Azure Monitor or Log Analytics for pipeline health Certifications: Microsoft Certified Data Analyst Associate or Databricks Certified Data Engineer Associate Industry Exposure: Experience in retail or consumer goods industries What We Look For People with client orientation, experience and enthusiasm to learn new things in this fast-moving environment. An opportunity to be a part of a market-leading, multi-disciplinary team of hundreds of professionals. Opportunities to work with EY BI application maintenance, practices globally with leading businesses across a range of industries. What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations ? Argentina, China, India, the Philippines, Poland and the UK ? and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We?ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You?ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We?ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We?ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You?ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.