Technical Support Specialist

Established in 2011, Aditi Tracking Support Pvt. Ltd. (ATSPL) is India’s leading provider of advanced asset tracking and telematics solutions. The company offers cutting-edge fleet management software designed to enhance efficiency and profitability, serving hundreds of thousands of vehicles across India. With a user-friendly interface and powerful features like real-time vehicle tracking and detailed insights, ATSPL excels in helping businesses monitor and manage resources effectively. Known for its innovation and customer-centric approach, Aditi Tracking has earned industry recognition and delivers top-notch service to its clients.

This is a full-time, on-site role for an Inside Sales Specialist, located in Panaji. In this role, you will engage with potential and existing clients to identify their needs and provide tailored telematics solutions. Responsibilities include generating and qualifying leads, nurturing client relationships, ensuring customer satisfaction, and collaborating with the sales team to achieve business targets. This role requires proactive communication to effectively present product features and benefits to clients and manage the sales cycle successfully.

• Proven expertise in Inside Sales and Lead Generation to achieve sales goals and foster business growth.
• Strong Communication and Customer Service skills to build rapport and maintain effective relationships with clients.
• Demonstrated ability to ensure high levels of Customer Satisfaction by providing exceptional and efficient support to clients.
• Ability to work in a team-oriented onsite environment in Panaji and meet objectives with minimal supervision.
• Proficiency with CRM tools and basic computer applications is a plus.
• Prior experience with telematics or similar industries is an advantage.
• Degree in Business Administration, Marketing, or a related field is preferred.