Technical Support Engineer

Greetings from Movate technologies formerly known as CSS Corp!

Technical Chat Support Role @Ambattur Movate Ambit IT Park

Please find below Job Description for your reference Job

Title : Technical Voice Process.

• Work Location: Ambattur Chennai ( Ambit IT Park)
• Experience: Minimum 1 Year of Experience Into Technical Support.
• Education Qualification. Any bachelors degree.

Roles and Responsibilities:

1. Assisting US customers via Chat, Email and Voice.

2.Should be capable of handling live chat efficiently and high volumes of calls.

3.Should have hands-on experience in managing high volumes simultaneously.

4.Must be flexible to work in rotational night shift.

Required Skills & Desired Skills :

1.Excellent Communication Skills both in Verbal and written communication.

2.Should have basic technical knowledge on, Router, modem , Ip Address, and basics of troubleshooting steps.

Perks and Benefits:

• Both ways pick up and drop cab will be provided at the doorstep.
• If people are relocating from Outstation will get15days of accommodation from the company side.
• Provident fund
• Medical Insurance

Contact Number : 8148511488