Technical Support Engineer
Kolkata, West Bengal, India
6 days ago
Applicants: 0
3 weeks left to apply
Job Description
Responsibilities Collaborate with cross-functional teams to understand application requirements and business objectives for maintenance projects. Analyze and troubleshoot issues in existing ERP applications, ensuring timely resolution of bugs and performance bottlenecks. Work closely with the testing team to identify and address software defects. Provide technical assistance and support to end-users, resolving functional and technical queries related to ERP modules. Monitor application performance, system logs, and scheduled jobs to ensure high availability and reliability. Document issue resolutions, root causes, and technical procedures to enhance the support knowledge base. Coordinate with development teams for code fixes, enhancements, and deployment activities. Participate in release validation, patch updates, and version upgrades to ensure smooth rollout with minimal downtime.
Required Skills
Additional Information
- Company Name
- Ginesys
- Industry
- N/A
- Department
- N/A
- Role Category
- Network Engineer
- Job Role
- Entry level
- Education
- No Restriction
- Job Types
- On-site
- Gender
- No Restriction
- Notice Period
- Less Than 30 Days
- Year of Experience
- 1 - Any Yrs
- Job Posted On
- 6 days ago
- Application Ends
- 3 weeks left to apply
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