Technical Support Administrator - Global Digital Survey Centre

Actively Reviewing the Applications

Lloyd's Register

India, Tamil Nadu, Chennai Full-Time

Posted 3 weeks ago • Apply by June 3, 2026

Job Description

Technical Support Administrator - Global Digital Survey Centre (fixed-term contract for two years)

Lloyd’s Register

Location: Chennai, India.

What We’re Looking For

We are seeking someone who can offer top-level administrative support while adhering to established procedures, having the flexibility to manage their workload independently to meet business requirements. The ideal candidate should be adept at handling a diverse array of complex administrative tasks and resolving intricate queries. Additionally, this role may involve delegating and overseeing the work of others.

What We Offer You

Competitive Salary
The opportunity to work for an organization that has a strong sense of purpose, is values driven and helps colleagues to develop professionally and personally through our range of people development programmes.
A fixed-term contract for two years

The role

Identify and propose enhancements to administration processes and procedures. Collaborate with the Co-ordinator/managers to implement new administrative processes and procedures within the team.
Ensure that documentation, data, information, and tasks pertaining to the individual's responsibilities are planned, evaluated, and processed in accordance with local business requirements and agreed-upon deadlines.
Review and analyse data to generate management information and statistics, including identifying and reporting process failures, to support the overall process delivery.
Address complex queries and establish relationships with internal and external clients, as appropriate, to resolve service issues effectively.
Coach other team members, as appropriate, to facilitate knowledge transfer and skill application.
Perform all activities in compliance with internal procedures, contractual requirements, cost structures, and budget constraints.

What You Bring

Proficient knowledge of Microsoft packages, including Excel, Word, and Outlook (minimum requirement).
Previous experience in a customer-oriented role, demonstrating your understanding of dealing with customers effectively.
Strong interpersonal and teamwork skills, allowing you to collaborate and communicate effectively within the team and with others.
Familiarity with SAP, especially Business by Design, would be advantageous and considered a plus.

You Are Someone Who

Is keen to take accountability and ownership for delivering customer needs
Is able to self-manage and prioritize tasks towards achieving goals
Is effective at solving problems, trouble-shooting and making timely decisions
Is flexible and eager to take initiatives
Communicates in a structured way and has ability to present technical ideas in user-friendly language
Displays a team spirit, particularly in a multicultural environment
Responds positively to learning opportunities and is comfortable stepping out of own comfort zone