Technical Specialist

As a Technical Specialist, we expect you to contribute significantly to our Insurtech team by leverage your strong SQL skills to assist our project teams in delivering configurable content to our ConceptOne customers. This may include generating and compiling business, functional, and/or technical requirements. You will apply your knowledge of project methodology, communication, analytical, and problem-solving skills to help maximize the customers investment in our software.

We count on your expertise to prevent defects and represent the end-user perspective, fostering a commitment to excellence within the dynamic Insurtech landscape. Your attention to detail and collaborative spirit are crucial for maintaining the highest quality standards in our software solutions.

Role and Responsibilities:

• Participate in solution analysis and design of the ConceptOne software solution
• Configure complex and custom software solutions based on design documentation in accordance with estimates
• Act as Subject Matter Expert across assigned projects
• Contribute as needed to the development of customer-focused documentation for software solutions (e.g. wireframes, use cases, technical design, etc.)
• Develop and execute unit tests for configuration changes and assigned use cases, and provide support during User Acceptance Testing.
• Proactively identify and escalate risks in project work, including proposed solutions, in a timely manner
• Accurately report on status of assigned work to Project Leadership
• Build and reinforce Professional Services best practices and methodologies
• Develop custom datasources used for Merge Documents and Forms Generation
• Develop custom reports and data extracts using Appeon Infomaker
• Develop data feeds using SQL Stored Procedures and Functions
• Develop custom integrations with various external applications using our API/SDK
• Support projects requiring the conversion of custom Appeon Adaptive Server Anywhere SQL syntax to Microsoft SQL Server compliant syntax
• Provide technical support on projects as needed for configuration, setup, and testing of various deliverables for a project.

Qualifications:

• Bachelors degree in Computer Science, MIS, or related field.
• Minimum 4 years’ experience with requirements analysis, design, configuration, and implementation of software solutions.
• Solid SQL skills including familiarity with SQL Server, Appeon Adaptiver Server Anywhere or similar, as well as report writing tools using a SQL database
• Experience with XML is a plus.
• Experience with relational databases.
• Extensive experience with MS Office suite
• Self-motivated with the ability to exercise independent judgment and take action on it.
• Excellent analytical and creative problem-solving skills, with a keen eye for detail.
• Excellent listening, interpersonal, written, and oral communication skills.
• Ability to manage multiple projects at a time, and effectively prioritize and execute under pressure

Benefits of being a part of the team

• Family Health Insurance including parents
• Life & Accident Insurance
• Maternity/paternity leave
• Performance-based incentives
• Referral Bonus program
• Exam Fee Reimbursement Policy
• Indian festival holidays
• 5 days working week
• Doctor's Consultation