Technical Business Analyst

Overview:

The Information Technology Business Analyst (IT BA) serves as a critical liaison between business stakeholders and technical teams. This role is responsible for gathering, analyzing, and translating business requirements into clear technical specifications, supporting the design of effective technology solutions, and ensuring successful implementation across systems and processes.

Key Responsibilities:

• Collaborate with business units to understand objectives, processes, and technological needs.
• Elicit, document, and analyze business and functional requirements through workshops, interviews, and research.
• Document workflows, data lineage, and integration points across CRE systems (e.g., Yardi, VTS, Dealpath).
• Coordinate user acceptance testing (UAT) and validate system outputs against business requirements.
• Translate business needs into functional and technical specifications for data and technology solutions.
• Act as a liaison between business teams and technical teams (data engineers, developers). Translate business requirements into detailed technical specifications, user stories, workflows, and acceptance criteria.
• Partner with IT, development, and QA teams to ensure requirements are accurately implemented.
• Conduct gap analyses and recommend system or process improvements.
• Support project planning, prioritization, and solution design discussions.
• Facilitate communication between business and technical stakeholders throughout the project lifecycle.
• Assist with testing activities, including test plan creation, UAT coordination, and issue resolution.
• Maintain documentation such as requirements traceability matrices, process flows, and system guides.
• Monitor post-implementation performance and support continuous improvement efforts.

Qualifications:

• Bachelor’s degree in information technology, Business Administration, Computer Science, or related field (or equivalent experience).
• 5-8 years of experience as a Business Analyst, preferably in IT or software development environments.
• Strong understanding of SDLC methodologies (Agile, Waterfall, or hybrid).
• Proficiency in requirements gathering, documentation, and process modeling tools (e.g., Jira, Confluence, Visio, Lucidchart).
• Excellent communication, analytical, and problem-solving skills.
• Ability to translate complex technical concepts into business-friendly language.
• Experience with data analysis, reporting tools, or SQL is a plus.
• Relevant certifications (CBAP, CCBA, PMI-PBA, or Agile certifications) preferred but not required.