Technical Business Analyst – Digital Transformation

Company: Karmine Consulting

Location: Bengaluru

Experience: 6–7 years

Employment Type: Full-time

Vertical: Digital Transformation

Role: Technical Business Analyst

About Karmine

Karmine is a global boutique management consulting company. Each of the three founders comes with 20+ years of Big 4 and boutique consulting business exposure. We have chiselled this entity to be something unique where our experiences, creativity, and instincts come together. Our goal is to deliver smart strategic solutions that truly make an impact on enterprises through tailor-made solutions and custom IPs.

Role Purpose

• Work as the bridge between client business teams, implementation partners and technical delivery teams, converting business needs into clear requirements, process maps, specifications, user stories, test cases and adoption documentation.
• Support end-to-end digital transformation engagements across ERP implementation, analytics, automation, workflow digitization and system integrations.

Key Responsibilities

• Run discovery workshops, stakeholder interviews and process walkthroughs to understand current-state processes, pain points, controls, data flows and improvement opportunities.
• Prepare BRDs, FRDs, SRS documents, user stories, use cases, SOPs, process maps, workflow diagrams, test scenarios and UAT scripts.
• Support ERP implementation across platforms (E.g. Microsoft Dynamics, NetSuite, Odoo, Zoho or similar systems) including module fitment, gap assessment, configuration discussions, master data, workflow approvals and reporting requirements.
• Work across functions such as finance, procurement, sales, inventory, manufacturing, projects, HR and operations.
• Define dashboards, MIS packs, KPIs, reporting logic, data fields, validation checks & reconciliation requirements for analytics and management reporting.
• Identify automation opportunities across approvals, alerts, reconciliations, document flows, handoffs, reminders and repetitive operational tasks.
• Convert manual activities into automation-ready use cases with triggers, business rules, exception handling, approval paths, audit trails, control checks and ownership points.
• Support automation and low-code/no-code discussions across tools such as Microsoft Power Automate, UiPath, Make, Zapier, Odoo workflows, ERP-native workflows and similar platforms.
• Document integration requirements across ERP, CRM, HRMS, finance systems, logistics, e-commerce, banking, third-party applications and analytics platforms.
• Prepare field mapping documents, data dictionaries, API-level notes, transformation rules, error-handling requirements and integration test scenarios.
• Coordinate UAT, defect tracking, user training, SOP creation, go-live readiness and post-go-live stabilization.
• Maintain action trackers, decision logs, issue logs, change request trackers and crisp client-ready status updates.

Required Experience & Skills

• 6-7 years of relevant experience as a Technical Business Analyst, Business Analyst, Functional Consultant or Transformation Analyst.
• Prior exposure to business process transformation projects such as ERP implementation, automation, integrations, analytics, etc.
• Strong understanding of business processes areas such as finance, sales, procurement, inventory, manufacturing, HR, projects etc.
• Ability to create clear, delivery-ready documentation and communicate effectively with both business and technical stakeholders.
• Good understanding of data flows, system integrations, APIs, workflow logic, reporting structures and testing discipline.
• Strong working knowledge of Excel, PowerPoint, documentation tools and process mapping tools.

Preferred Exposure

• ERP: Microsoft Dynamics, Oracle NetSuite, Odoo, Zoho or similar platforms.
• Analytics: Power BI, Tableau, Looker Studio, Excel dashboards or similar tools.
• Automation / Integration: Power Automate, UiPath, Make, Zapier, Celigo, Workato, Boomi or similar tools.
• Data: SQL basics, data validation, data mapping, reconciliation and report logic understanding.
• Consulting, implementation partner, client-facing transformation or PMO-led delivery experience.

Candidate Profile

• A structured thinker and hands-on problem solver who can work comfortably between business and technology teams.
• Someone who asks the right questions, documents clearly, follows through on open items and supports delivery from discovery to adoption.

Why Join Karmine?

• Opportunity to work on practical digital transformation engagements across sectors
• Work closely with senior client and management teams.
• Be part of an entrepreneurial consulting environment with strong learning and ownership opportunities