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Team Manager - Business Support Services

Actively Reviewing the Applications

91HR

Bengaluru Full-Time
Posted 1 day ago • Apply by June 11, 2026

Job Description

Duties & Responsibilities

  • Responsible for a multifaceted role that involves leading, managing, guiding, and overseeing both people and processes. Handles the client and ensures that their expectations are met.
  • Oversee the day-to-day operations of their team, ensuring that work is completed on time.
  • Track and evaluate the performance of the team members.
  • Implements quality control procedures and conducts regular audits to ensure compliance.
  • Managing team performance by setting expectations and measuring performance outcomes concerning these expectations.
  • Identify process bottlenecks and opportunities, set objectives, establish KPIs, and monitor performance.
  • Handle conflict resolution and ensure a positive and productive work environment.
  • Primary contact for clients, building strong relationships and handling client issues.
  • Fostering an environment that will encourage professional and personal growth and the transfer of knowledge to future talent

Required Skills

  • Minimum 3 years of experience in leading an operations team in an outsourcing business.
  • Must have excellent written and verbal communication skills (English).
  • Must have the ability to face the client.
  • Must be confident enough to handle project transition.
  • Ability to identify process gaps and find innovative solutions.
  • Must have proven feedback and coaching skills.
  • Would prefer having knowledge of contracts from various destinations worldwide.

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹55,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Application Question(s):

  • Are you willing to relocate to Goa?

Experience:

  • Team management: 1 year (Required)

Work Location: In person

Required Skills

Machine Learning Feature Engineering Data pipelines Model Training Apache Airflow Apache Kafka Deep Learning Cloud Platforms Microsoft Azure Google Cloud Platform Cloud native Azure ML Version control Apache Hadoop Google BigQuery Computer Vision AWS glue Data Analysis Data wrangling Cluster analysis Data Visualization Power BI Data Science Hypothesis testing Regression analysis Natural Language Processing Database Management Data Engineering Model Evaluation Python Pandas NumPy SQL Scikit-learn TensorFlow Keras Cross-validation Matplotlib Apache Celery Preprocessing AWS RDBMS NoSQL BigQuery NLP spaCy NLTK OpenCV MLOps Kubeflow MLflow ETL Talend XGBoost PostgreSQL Snowflake Statistics Tableau Seaborn Plotly
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