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Team Leader Human In the Loop Operations
Actively Reviewing
RealPage, Inc.
Job Description
Overview
Purpose of the Role:
As a Team Lead at RealPage, you will assess lender performance, ensure regulatory compliance, and manage financial risk. This role requires a solid background in underwriting US mortgages, knowledge of borrowers’ income and assets, and experience in reviewing escrow or condo documents.
Responsibilities
Key Responsibilities:
Project Review And Analysis
Purpose of the Role:
As a Team Lead at RealPage, you will assess lender performance, ensure regulatory compliance, and manage financial risk. This role requires a solid background in underwriting US mortgages, knowledge of borrowers’ income and assets, and experience in reviewing escrow or condo documents.
Responsibilities
Key Responsibilities:
Project Review And Analysis
- Follows and complies with current Agency and Investor project guidelines to ensure standards are met for mortgages sold and delivered, secured by units within Condominium Projects for various investors; Fannie Mae, Freddie Mac, FHA, VA, and various Jumbo investors, as well as Co-op Projects for Fannie Mae and Freddie Mac.
- Detailed review of condominium; questionnaires, financials, insurance, recorded legal documents, as well as review of litigation, ground leases, affordable housing, resale deed restrictions, and private transfer fees, and resale documents.
- Analyze and approve condominium projects per loan program parameters, such as Limited Review, Full Review of Established, New Construction for conventional, FHA, and VA reviews.
- Communicates with the client for any decline or ineligible projects.
- Stay current with relevant guidelines, updates, and industry best practices.
- Ensure all project reviews adhere to current standards and regulatory requirements.
- Lead, mentor, and develop a team of Lender Review Analysts to achieve performance targets and quality standards
- Conduct regular performance reviews, provide constructive feedback, and identify training needs.
- Ensure workflow management, task allocation, and SLA adherence across the team.
- Demonstrate advanced product knowledge of Condominium project standards for FHA, both SUA and Delrap, Conventional, and other loan programs, such as Jumbo investors.
- Attention to detail, highly organized, and can meet SLA’s set by the company.
- Advanced ability to analyze complex condominium project documents such as CC&Rs, public offering, reserve studies, condominium insurance, and condominium plans.
- Ability to maintain an elevated level of professionalism, customer service, and communication with all parties involved in the loan cycle.
- Proficient with Encompass or other paperless mortgage loan origination systems.
- 5+ years of experience in risk management, US Mortgage, or Underwriting. Atleast 2+ years in a leadership or supervisory role.
- Background in underwriting US mortgages with knowledge of borrowers’ income, assets, and appraisal.
- Bachelor’s degree, Real Estate, Finance, or related field.
- Excellent verbal and written communication skills.
- Ability to work independently and manage multiple tasks effectively.
- Strong teamwork and interpersonal skills.
Required Skills
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