Team Lead, Quick Commerce

Description

The candidate supports the Amazon Now Program team by executing operational workflows, maintaining program trackers, and performing structured data analysis to enable timely decision-making. This is an execution-heavy role with growing ownership — the individual follows established processes, surfaces operational risks through data, coordinates with cross-functional teams on defined deliverables, and contributes to continuous mechanism improvement

Key job responsibilities

• Execute recurring program workflows (tracker updates, milestone follow-ups, compliance checks, vendor coordination) with accuracy and adherence to defined timelines
• Perform structured data pulls and analysis to surface trends, flag deviations, and support root cause investigations led by senior team members
• Maintain operational dashboards, reports, and program documentation with zero lag and complete data integrity
• Coordinate with cross-functional partners (operations, finance, supply chain, last-mile) to collect inputs, follow up on pending action items, and ensure dependencies are closed on time
• Identify process gaps or recurring defects in daily operations and escalate with supporting data and preliminary observations
• Support store launch readiness activities by tracking configuration status, audit completion, and go-live checklists across workstreams
• Document SOPs, playbooks, and lessons learned to enable process repeatability and reduce onboarding time for new team members
  
  

Basic Qualifications

• Bachelor's degree
• Experience in English-language communication skills, both written and verbal
• Experience in stakeholder management and communication management
• Experience working in a fast-paced, rapidly changing operations environment
• Experience using Excel at an advanced level including practical knowledge of VBA/macros and advanced Excel functions
  
  

Preferred Qualifications

• Experience using SQL
  
  

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Company - ASSPL - Karnataka - B56

Job ID: A10468648