Systems Administrator

Well, it’s not actually about us at all. It’s about the people and communities we serve. Ngāti Toa is a vibrant and influential iwi, firmly grounded in our cultural identity. And we’re paddling our own waka forward in leading significant change in enhancing the mana, wellbeing and prosperity of Ngāti Toa and the communities in which we thrive.

Ko te tīmā | About the team

The Systems Teams Administrator for Learning and Development sits within a dedicated team of HR professionals who care deeply about the people they serve. The team is known for being hard working and thorough, and for providing trusted, practical support that helps the organisation function well. Our focus is on getting the fundamentals right, offering sound advice, and supporting kaimahi and leaders in a way that is people centred, supports kaimahi to thrive, and focused on practical, everyday support across the organisation.

Learning and Development is a relatively new function within the team. As we are just acquiring a Learming Management System, this is a newly created position.

Ko te tūranga mahi | About the role

The 0.5 FTE (20 hours per week) Systems Administrator is responsible for ….

• the effective day to day administration of the Learning Management System (LMS), ensuring it is easy to use, reliable, and fit for purpose.
• providing timely, mana enhancing support to all users and content developers, including onboarding to the system, troubleshooting, and user guidance.
• maintaining accurate learning records, course data, and a well organised digital learning library where finding resources is easy.
• Developing clear, user-friendly guides and resources that help people confidently use the LMS and other organisational systems.
• Working closely with others, contributing technical system knowledge to shape how the LMS is further configures for increased functionality and system improvements.
  
  

Ko ngā wheako ōu | About you

Well, after hearing about us and about the role, you’ll know whether you’re the right person, and whether now is the right time for you. Your high-level experience and professional expertise in managing systems and customer service is a given, and you will be excited to engage and learn alongside Ngāti Toa. Of course, you’ll be well practiced with/in

• providing day-to-day administration and support for systems, including troubleshooting and user guidance.
• maintaining accurate data and producing timely, meaningful reports.
• organising resources in a logical manner that works effectively with system search functions.
• creating clear, easy-to-follow learning resources that support staff to confidently use organisational systems.
• providing customer service and support and sharing technical system information.
  
  

But the thing that will really stand out is your love for the work, and the people. The Rūnanga is a diverse and inclusive organisation positioned to understand and serve our communities. So, you’ll be ready to give your best in the service of others, in areas that matter.

And in return for your hard work, we can offer you:

• Work / Life Balance;
• Modern environment with friendly team;
• Kaimahi centred discounts across banking and wellbeing activities;
• Commitment to professional development;
• The opportunity to serve our iwi and community aspirations – to be a part of a bigger purpose.
  
  

Excited? We are – because we’re up to big things! If this sounds like you, we’d love to hear from you. Get in touch with Philippa on 022 510 9106.

Application process options: Applications will be received until a suitable candidate has been identified.