System Administrator

Overview

We are seeking a hands-on, proactive Systems Administrator to support day-to-day infrastructure operations across systems, networking, and end-user environments. This role is responsible for maintaining the reliability, security, and performance of core IT systems while providing responsive support to end users.

This opportunity is ideal for an early-career IT professional looking to expand beyond helpdesk responsibilities into systems administration and infrastructure support within a structured, fast-paced environment.

Responsibilities

Systems Administration

• Administer Windows Active Directory, Azure AD, and Microsoft 365 environments
• Maintain and monitor servers and virtual machines for performance and reliability
• Execute system patching, updates, and configuration changes
• Support backup processes and system recoverability efforts
• Monitor system health and escalate complex infrastructure issues as needed

Helpdesk & End-User Support

• Manage ticket intake, prioritization, and issue resolution
• Provide support for hardware, software, and access-related issues
• Handle onboarding/offboarding, account setup, and device provisioning
• Maintain communication and ownership throughout issue resolution
• Escalate advanced technical issues when necessary

Network Support

• Support network connectivity including DHCP, DNS, VLANs, VPNs, and wireless infrastructure
• Troubleshoot network issues across multiple locations
• Implement approved changes on switches, firewalls, and network devices
• Perform routine security checks and updates
• Monitor network performance and proactively identify risks/issues

Documentation & Compliance

• Maintain documentation for systems, procedures, and configurations
• Track IT inventory, assets, and licensing records
• Assist with compliance and audit-readiness documentation
• Follow established credential handling and access control procedures

Qualifications

• 2–4 years of experience in systems administration, infrastructure support, or network support
• Experience in a hands-on IT support environment
• Familiarity with:
• Active Directory
• Azure AD
• Microsoft 365
• VLANs, VPNs, DHCP, DNS, switches, and firewalls
• Server virtualization and backups
• Strong troubleshooting skills across hardware, software, and networking
• Associate’s or Bachelor’s degree in IT, Computer Science, or related field preferred
• Valid driver’s license required

Additional Details

• Strong opportunity for growth into broader infrastructure responsibilities
• Fast-paced environment supporting multiple locations
• Ideal for candidates looking to grow beyond traditional helpdesk work
• Must be comfortable in an onsite environment with occasional travel