System Administrator

Job Description

Position Summary

The Systems Administrator will support and manage a Windows based environment and a range of accompanying applications and services that enable business operations at our multiple sites across western Canada and northwestern US. This is considered an in-office position based out of our office in Edmonton, Alberta, though on occasion the incumbent will be required to travel to our surrounding sites.

Key Responsibilities

General Duties:

• Helpdesk operations supporting primarily Microsoft applications, Windows PCs and peripherals.
• User account management
• Prep new and existing PCs for service
• Active Directory account management
• Office 365 (Exchange Online, Teams, SharePoint) / Azure AD account management
• RingCentral VOIP account management
• Basic administration of a virtualized (VMware) Windows server environment
• PC lifecycle tracking and management
• Troubleshooting and repair of PC & laptop hardware
• Troubleshooting and management of local area networks and internet services
• Assisting with the development and implementation of larger projects
  

Qualifications

• Excellent communication and interpersonal skills with the ability to explain technical concepts to inexperienced users
• Excellent organizational skills, ability to prioritize
• Ability to remain calm and solve problems in stressful situations
• Ability to work with basic hand tools in the context of computer repair and network equipment installation
• Diploma in Computer Information Technology or the equivalent combination of education and experience
• Applicant must have their own vehicle for occasional trips to sites located within Alberta).
• Additional experience or knowledge that would be considered an asset includes:
• Structured cabling installation and/or troubleshooting
• Information systems security
• Cisco device management
• SharePoint administration and/or development
• Experience with collaborative tools such as Teams and/or Slack.
• JIRA/Confluence
• Office 365 administration
• Azure AD administration
  

Why Join ECCO

For more than 60 years, ECCO has been committed to excellence in manufacturing, distribution, and customer service. We invest in our people through training, development, and long-term career pathways. Our organization promotes teamwork, professionalism, and integrity, creating an environment where employees can succeed and take pride in their work. ECCO offers competitive compensation, strong leadership, and the opportunity to be part of a respected industry organization.

Learn more about ECCO at Welcome to the Ecco Group

We offer comprehensive and competitive benefits package designed to support our employees’ well-being, growth, and long-term success

Beware of Recruitment Scams

Fraudulent individuals may attempt to impersonate ECCO or post unauthorized job ads. ECCO does not conduct interviews through unsecured platforms, does not ask for financial information, and does not require any form of payment from applicants. To ensure you are engaged with our legitimate hiring team, apply only through ECCO’s official channels.

Non-Discrimination Statement

ECCO is committed to building a diverse workforce and an inclusive culture. We welcome applicants from all backgrounds and ensure equal opportunity in all aspects of employment. Discrimination or harassment of any kind is not tolerated, and all employment decisions are made based on merit, qualifications, and organizational needs.

Privacy Disclaimer

Personal information collected during the hiring process is used only for recruitment purposes and is kept confidential. ECCO does not share applicant information with third parties except where required by law.