Support Analyst

The Opportunity

Hitachi Energy, High Voltage Products is implementing Digital solutions to improve efficiency and quality. These are cloud-based solutions that will be used by all manufacturing units within the business unit.

How You’ll Make An Impact

• Provide technical support to clients and internal teams. Handle day to day service requests.
• Troubleshoot and resolve issues related to software systems.
• Document and communicate solutions to clients and internal teams.
• Maintain and improve a list of standard operating procedures. Collaborate with developers to identify and resolve software bugs.
• Ensure software systems are up to date and functioning properly.
• Contribute to the product development during testing, release and hyper-care of new functionality as required.
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
  
  

Your Background

• Bachelor's degree in computer science or re lasted field.
• 4-6 years of experience in technical support or development.
• Experience working in application using Net Core, Web API, C#, MS SQL.
• Exposure to MuleSoft, SAP, HTML, CSS, and gular will be added advantage.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
  
  

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.