Supply Chain Operations Specialist

Skill required: Plan - Supply Chain Supply Planning

Designation: Supply Chain Operations Specialist

Qualifications:Any Graduation

Years of Experience:7 to 11 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do? Reverse Logistics team is looking for a World Class Reverse Logistics Planning Lead, Components to help drive forward its planning capabilities and processes for Electric products. The ideal candidate for this role will have a strong background in planning for reverse supply chain, solid experience in project management, robust data analytics and sharp problem-solving skills. We are looking for someone that will help us be prepared for our next chapter in the Phones business In this position, you will be part of the Reverse Supply Chain team and will drive the design and implementation of planning processes for some of the latest (and coolest!) products, working closely with several internal cross-functional teams and managing external vendors and partners to ensure execution. Our operations, as our users and products, span the world so you will be working with different countries in different time zones. You will need to understand the nuances of planning for warranty in North America, Europe and Asia, and you will be responsible for ensuring we are compliant with consumer legislation across different countries and markets. The Reverse Logistics Planning Lead, Components will join a dynamic, creative, and fast-growing team, that defines the service offerings for products that stretches from Phones to Virtual Reality products. Be ready to roll up your sleeves and jump understanding historical and projected return rates, component usage rates, repair operation set ups, building demand and forecast models for service parts and aligning with business strategy and operations, managing components planning efforts with our business partners and, as the day goes, join on a few calls to talk about inventory metrics and ensure we are all covered to keep supporting and delighting our customers!

What are we looking for? ? BS/BA required. Masters or MBA desirable. ? 3+ years of Demand/Supply Planning experience. ? Reverse Logistics and Operations Management experience is a great plus. ? Project and/or Program management experience. ? Experience in managing customer-centric programs in a technology or a related field. Preferred Qualifications: ? Excellent project management skills with demonstrated ability to operate in a fast-paced environment and juggle ever-changing priorities and deadlines. ? Strong interpersonal skills and ability to work with cross-functional teams, customers, and external vendors. ? Strong analytical and quantitative skills. ? Work independently on multiple tasks and projects

Roles and Responsibilities:

• In this role you are required to do analysis and solving of moderately complex problems
• May create new solutions, leveraging and, where needed, adapting existing methods and procedures
• The person would require understanding of the strategic direction set by senior management as it relates to team goals
• Primary upward interaction is with direct supervisor
• May interact with peers and/or management levels at a client and/or within Accenture
• Guidance would be provided when determining methods and procedures on new assignments
• Decisions made by you will often impact the team in which they reside
• Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
• Please note that this role may require you to work in rotational shifts
• ? Provide accurate and insightful service parts forecast for various products across the globe. ? Collaborate with cross-functional teams ensuring service needs are fully covered: Demand Planning, Supply Planning, Inventory Management, Operations. ? Manage component inventory for warranty requirements to maximize customer service levels and mitigate excess and obsolescence risks. ? Analyze repair databases and identify component usage rates and trends during product life cycle. ? Support Last Time Buys by providing accurate, reliable inputs from demand model and forecast.