Supply Chain Manager

ABOUT US

LFR Chicken LLC is the franchisor the Lee’s Famous Recipe® Chicken brand. Lee’s is a regionally focused, quick service restaurant chain founded in 1966 specializing in fresh, never-frozen chicken, home-style sides and biscuits. Today, there are 130 Lee's Famous Recipe Chicken locations in 12 U.S. states and in Canada that are all individually owned and operated.  With a new ownership group and leadership team in place, the brand has reinvented itself and is now well underway developing and executing an aggressive growth plan to propel the brand into the future.  Working as a member of Lee's Famous Recipe Chicken corporate team feels like managing a legacy brand and joining a startup company all at the same time.

ROLE DESCRIPTION

The Supply Chain Manager is a full-time role which resides in LFR Chicken Procurement, a department responsible for managing the brand’s supply chain activities, including sourcing, contracting and category management.  This critical position fills an important supply chain management role, while also supporting the quality control function that resides in LFR R&D/Product Development.  This supply chain position will also work closely with other key corporate support functions including operations, accounting and marketing.  This role has flexibility to work remote or at the following office locations:

·     Corporate Home Office (Florida scenic panhandle area)

·      Earth City, MO (Regional Office-St. Louis, MO area) 

·      New Carlisle, OH (Regional Office-Dayton, Ohio area 

The Supply Chain Manager role is comprised primarily of various duties, including but not limited to:

• Manage procurement activities supporting Lee’s brand, including analyzing business needs, marketplace data, as well as the competitive landscape to identify/leverage potential savings opportunities, drive operational efficiencies and support company growth.      
• Develop robust category strategies, including executing sourcing events (RFP’s), negotiating, executing and implementing effective contracts, pricing programs and service level agreements.
• Responsible for delivering the lowest achievable product cost, while ensuring continuity of supply and product safety across assigned categories, while meeting or exceeding brand specs. 

·      Develop and maintain productive relationships with key strategic manufacturers, distributors and service providers, aimed at enhancing measurable results and supporting company growth.

·      Monitor and measure contract compliance, with goal of identifying improvement opportunities, along with actionable plans to enhance overall contracted program effectiveness.  

·      Maintaining and managing the existing supply chain technology applications from the corporate network level to the user level. 

·      Ensure the efficiency and effectiveness of procurement applications and information systems, including contract management systems, Arrowstream supply chain management systems and FSIM (Foodservice Incident Management)

·      Maintain current active negotiated supplier pricing agreements, including input of all pricing files into distributor’s and Arrowstream contract management applications.

·      Assume full ownership of FSIM day-to-day operation, maintaining roster of current unit-based users and supplier key contacts   

·      Identify and rectify distributor pricing errors as well as other supplier or distributor related product or service issues. Pursue close out on pending price discrepancy credits along with any other supplier or distributor related credit issues through FSIM system.

·      Provide ongoing support to Lee’s store management personnel, rectifying routine service-related or product issues with distributors and manufacturers. 

·      Support quality control process by collecting relevant data and communicating to key internal and external stakeholders. Coordinating with suppliers and other internal stakeholders for problem identification, analysis and prompt resolution.

·      Fully support and build commitment among ley stakeholders around company strategic initiatives, including collaborating with R&D, Operations and Marketing on product innovation, product optimization, new product launches and LTO’s.

·      Assist in developing and testing new products in support of promotions, menu additions, and restaurant profitability.

• Responsibilities include routine administrative duties such as addressing unit management and supplier inquiries, incoming calls and requests for information.

·      Perform other related duties, tasks and responsibilities as required from time to time.

 QUALIFICATIONS

·      Foodservice, hospitality and restaurant industry knowledge and experience preferred but not essential.

• Preferred 3-5 years in supply chain, distribution, logistics, customer service, or related field.
• Bachelor’s degree in business, supply chain management, accounting, finance or equivalent work experience in hospitality supply chain or foodservice management.
• Some knowledge and systems proficiency with ERP, Power BI, Arrowstream or i-Trade is preferred and helpful, along with demonstrated intermediate technical skills in Microsoft Applications (Word, Excel, Outlook, PowerPoint).
• Demonstrated ability to lead and execute formal structured request for proposal (RFP) processes, up to and including selection, contract award and program implementation.     
• Working knowledge of food, supplies and equipment used in restaurant/foodservice is helpful, along with basic understanding of operational aspects of a restaurant operation. 
• Ability to multi-task, thrive in a fast-paced environment, meet deadlines and communicate across all levels of organization, utilizing effective written and oral communication skills.
• Problem-solving and critical-thinking abilities along with high attention to detail and organizational skills.       

EXPERIENCE

Our ideal candidate would have at least 3 years of relevant experience and the ability to manage multiple priorities. Required proficiency with the Microsoft suite of programs and experience with purchasing/supply chain software preferred, but not a necessity. The position requires a high degree of professionalism including the ability to handle sensitive information with integrity and confidentiality. 

ADDITIONAL INFORMATION

Our corporate main office located in Shalimar, FL, is part of the scenic Florida Panhandle area. Regional offices are also operated in the St Louis area (Earth City, MO) and Dayton area. (New Carlisle, OH). Office hours are 8:30am – 4:30pm CDT Monday through Friday. As workload or special projects require, additional availability may be required.  This is a salaried position, is non-exempt, with compensation range of $90,000-$110,000 dependent on experience. Benefits offered to employees include paid time off, paid holidays, health, dental and vision insurance, 401k matching and other life and disability insurance offerings.