Store Operations Manager

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About the Company: We are an equal opportunity provider and encourage applicants from all genders and ethnicity to apply!

About the Role: I am looking for a Manager, Store Operations for our best price store, Ludhiana. This is an urgent position and immediate joiners will be preferred. FMCG or Retail experience is mandatory!

Responsibilities:

• Managing key Member Segments like Resellers, HoReCa & O&I, initiatives within the area for Regular Buying Members, Irregular BM and lapsers.
• Conducting various activities to drive members to store e.g.:- Bus drive, Halla bol, Tele calling or various other member engagement activities.
• Ensuring Member base expansion, development and Retention.
• Monitoring critical KPIs – Stock/shelf availability (Top 1000 items) & Vendor service levels.
• Taking Care of Documentation of all the stock receipts.
• Controlling the stock damages, shrinkages & coordinating with vendors for stock returns.
• Driving superior customer service standards, at the checkout with smooth billing and faster check out.
• Proper Freebee management.
• Adhering to pay out process for day to day expenses.
• Ensuring Timely Sales cash & cheque deposits in bank.
• Responsible for documentation of all necessary records for external audits.
• Managing and coordinating the Third party Cash pick Up team.
• Track P & L every month – Focus on initiatives to improve Sales/Margins & Controllable Costs – As per defined Annual Calendar.
• Focus on Improving cost & operational efficacy for the store & to manage quality operations by evaluating current policy & procedures, and finding opportunity to minimize cost (EDLC) concept.
• Generate other income for store (Scrape sale or space selling).
• Analyse Ageing stocks and plan liquidation accordingly.
• Building strong relationship with local and Government Officials.
• Ensuring smooth functioning of all in store facilities and their maintenance such as Electricity, DG Sets, STP, RO plant, Freezers and Chillers.
• Coordinating For all Required Licenses for running the store.
• Ensuring all kinds of Pest management at the store.
• Taking care of all kinds of repairs and maintenance at the store.
• Managing the entire Housekeeping and Loaders schedule, rostering and ensuring timely pay out.
• To Drive Multi-tasking skills. The associate must be able to work in any section within the facility when asked to do so.
• To manage his direct reportees, to delegate and monitor against a pre-determined deadline and/or measure of quality.
• To Demonstrate Highest standards of Integrity & Ethics.
• Training & development of all the associates.

Qualifications: FMCG or Retail experience is mandatory!

Required Skills: Not specified.

Preferred Skills: Not specified.

Pay range and compensation package: Not specified.

Equal Opportunity Statement: We are an equal opportunity provider and encourage applicants from all genders and ethnicity to apply!

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