Store Manager

About Iconic Fashion:

Iconic Fashion is a leading premium multi-brand fashion destination, housing an exclusive portfolio of global and Indian brands across apparel, footwear, and accessories. With a focus on style, experience, and service excellence, Iconic offers an aspirational shopping environment for the modern, fashion-forward customer

Key Responsibilities:

Business & Sales Management

Drive store profitability and achieve sales, revenue, and margin targets.

Develop and execute business plans to maximize performance and growth opportunities.

Analyze store performance metrics (conversion, ATV, ASP, footfall, etc.) and implement improvement actions.

Identify local market trends and customer preferences to optimize product assortment.

Team Leadership & Development

Lead, motivate, and develop a high-performing sales and customer service team.

Set individual and team KPIs; monitor performance and ensure accountability.

Foster a culture of service excellence, brand passion, and teamwork.

Customer Experience

Ensure every customer interaction reflects the Iconic brand ethos and service standards.

Build and nurture relationships with high-value customers and influencers.

Drive initiatives for clientele, loyalty, and customer retention.

Operations & Compliance

Oversee day-to-day store operations including inventory control, VM, and SOP adherence.

Coordinate with cross-functional teams (VM, merchandising, marketing, HR, finance) for seamless operations.

Ensure compliance with company policies, safety standards, and legal requirements.

Brand Presentation

Maintain superior store ambience and visual merchandising as per brand guidelines.

Ensure consistent representation of all partner brands within the store.

Key Requirements:

Experience: 8- 12 years of retail management experience in premium or luxury fashion (apparel / accessories / lifestyle).

Current Business Handling: Must currently be managing a store or cluster with annual turnover of 15 crore+.

Strong commercial acumen and proven track record in delivering business growth.

Excellent leadership, communication, and customer relationship skills.

• Passion for fashion, brands, and delivering world-class retail experiences.

Qualifications

Education: Graduate / Postgraduate in Retail Management, Business, or related field preferred.