State Head

Company Description DINO EMI Locker is a growing organization focused on providing secure, reliable solutions for managing installment-based payments and financial commitments. The company is committed to building transparent, customer-centric processes that simplify EMI management for individuals and businesses. With a focus on operational excellence and compliance, DINO EMI Locker aims to deliver efficient services that reduce risk and improve financial discipline. Team members are encouraged to contribute ideas, collaborate across functions, and help shape scalable processes that support the company’s long-term growth.

Role Description The State Head role is a full-time, on-site position based in Kochi, responsible for leading overall business operations within the state. The individual will oversee branch performance, drive sales and customer acquisition, and ensure consistent service quality across all locations. Day-to-day responsibilities include managing state-level teams, setting and tracking targets, monitoring key performance indicators, and implementing strategies to expand market presence. The State Head will work closely with senior leadership to align state operations with company policies, ensure regulatory compliance, and optimize processes for efficiency and profitability. The role also involves stakeholder management, including coordination with partners, vendors, and internal departments to resolve issues promptly and maintain high customer satisfaction.

Qualifications

• Strong leadership and team management skills, with experience guiding cross-functional or distributed teams.
• Proven experience in sales, business development, or operations management, ideally in financial services, retail, or related sectors.
• Ability to analyze data, interpret performance metrics, and make evidence-based decisions to improve results.
• Excellent communication, negotiation, and stakeholder management skills, with the capacity to represent the organization professionally.
• Solid understanding of compliance, risk management, and standard operating procedures in a regulated business environment.
• Bachelor’s degree in Business Administration, Finance, Management, or a related field; postgraduate qualifications are an advantage.
• Comfort with using digital tools, office productivity software, and basic reporting systems to manage operations.
• Demonstrated ability to work on-site in Kochi, travel within the state as needed, and adapt to a dynamic, growth-oriented environment.