Staff Representative - Component Repair (Data Analytics)

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Description

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Job Overview And Responsibilities

• Drive continuous improvement through automation, analytic, reporting and data visualization tools to improve efficiency and dependability of transaction management, including dashboards, alerting, user interface and workflow collaboration
• Support team on ad-hoc and scheduled request related to analytics, and reporting, timely delivery of reports, analysis.
• Create Data visualization dashboards, and provide insights to team on any process improvement, gaps or assist in identifying root cause.
• Partner with stakeholders on data related issues and assist in driving improvements across supplier performance and supply chain.
• Manage Direct ship vendors, b2b/Aeroxchange, etc. and work with Digital technology team to support and improve supplier performance tools.
• Lead, Manage and maintain end to end process improvement projects to improve metrics related to repair management, supply chain, tech-ops and engineering.
• Support team in administering routine repairs orders for aircraft components in support of mainline aircraft maintenance, including repair order release and invoice payment by creating various automation and analytics tool.
• Create and maintain tools for continuously monitoring supplier performance with respect to contractual metrics including turn-time, quality and cost
• Maintains current knowledge of applicable regulations and policies governing aircraft component repairs
• Perform computer transactions to release and manage repair orders at third-party facilities
• Monitor and assist in supplier adherence to contractual pricing through price quote and work scope management
• Support warranty and remedy claims for repair orders
  
  

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.

Qualifications

What’s needed to succeed (Minimum Qualifications):

• Bachelor’s Degree
• 2+ year experience in supplier management, operational management, or data analytics
• Aircraft maintenance practices and regulatory requirements
• Advanced MS Office, e.g. Excel, VBA, Powerpoint
• SQL, Power BI/Data visualization tools, Foundry Palantir
• Advanced data analysis and spreadsheet skills
• Basic task-management skills
• Strong communications skills (written and verbal)
• Must be legally authorized to work in India for any employer without sponsorship
• Must be fluent in English (written and spoken)
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position
  
  

What will help you propel from the pack (Preferred Qualifications):

• Aviation-related bachelor’s or master’s degree
• Knowledge of AI tools. Proficient in AI tools to integrate supply chain insights or analytics in daily tasks
• Aviation supplier management or supply chain analytics experience
• Practical experience managing aircraft component repairs
• Advanced MS Office, e.g., VBA
• SCEPTRE
• Modern programming language, e.g. Python, Java
• PMP or CPSM or Six Sigma
• Basic knowledge of Procurement processes (RFx)