Sr. Scrum Master

Requirements

Description and Requirements

Scrum Master – Pune, India

Department: Asia Technology, Japan

Role Overview

MetLife is seeking an experienced scrum master for an agile team who facilitates team events and process, serving Software Development and/or Technology enabling Value Streams. The role has a lot of layers to it; while building awareness around practices and enabling greater agility, they hold the soft skills needed to coach and mentor members of the agile team and others in the organization.

Key Responsibilities

• Team & Agile Enablement: Lead a single Scrum or Kanban team, ensuring alignment with Agile principles, practices, and organizational goals.
• Agile Ceremonies & Flow Optimization: Facilitate Agile ceremonies, retrospectives, and workshops. Establish and maintain Kanban boards to enhance visibility and workflow efficiency.
• Coaching & Continuous Improvement: Guide the team in applying Agile practices effectively. Fosters a culture of continuous improvement, collaboration, and high performance.
• Stakeholder Collaboration: Work closely with Product Owners, team members, and internal/external stakeholders to influence decisions and drive value-based outcomes.
• Conflict Resolution & Team Dynamics: Support the team in managing interpersonal challenges and growth opportunities, promoting a healthy and productive team environment.
• Knowledge Application & Mentorship: Demonstrate a deep understanding of Agile concepts and apply them to new situations. Mentor others by clearly articulating the value and application of Agile practices.
  
  
  

Qualifications & Skills

• Experience: 10+ years and above as a Scrum Master with experience in Agile frameworks.
• Skills: Strong leadership, mentoring, change management, and communication skills.
• Preferred Certifications: PSM, CSM, CSP, SPC, ICP-ACC, or SAFe.
• Tools: Experience with Azure DevOps Board and SharePoint.
• Language: Business proficiency in English; Japanese language Native Level ( N2 or N1 Level certified is must)
  
  
  

This is an excellent opportunity to lead Agile transformation at MetLife and shape high-performing teams.

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!