Sr. Relationship Manager

Adishwar Auto Diagnostics is a premier and rapidly growing authorized dealership for Mercedes-Benz passenger cars in Telangana and Andhra Pradesh, operating under the esteemed Mahavir Group. Known for excellence, Adishwar Auto Diagnostics has consistently won numerous awards from 2001 to 2017 in various automotive categories. The company is a trusted provider of services including new and used car sales, financing solutions, motor insurance, customized accessories, and 24/7 service support. With a commitment to luxury and innovation, Adishwar Auto Diagnostics collaborates with global automotive brands to deliver exceptional experiences for its customers. Headquartered in Telangana and Andhra Pradesh, the company is dedicated to maintaining the Mercedes-Benz standard of excellence.

This is a full-time, on-site role based in Serilingampalli for a Senior Relationship Manager at Mercedes-Benz Mahavir Motors. Key responsibilities include managing and nurturing client relationships, driving customer engagement, and delivering exceptional customer service to enhance loyalty. The Senior Relationship Manager will identify new business opportunities, collaborate with sales teams, and ensure tailored support for customers through personalized solutions and seamless processes. The role will also require overseeing client satisfaction and resolving any issues effectively in alignment with company standards.

• Proficiency in client relationship management, customer service, and building rapport with customers.
• Strong communication, negotiation, and interpersonal skills for engaging with diverse clients effectively.
• Proven ability to identify and harness new business opportunities and drive sales growth.
• Knowledge in financing solutions, insurance processes, and automotive sales strategies.
• Skills in problem-solving, conflict resolution, and ensuring customer satisfaction.
• Experience in the automotive industry or premium/luxury brand segments is a strong advantage.
• Bachelor’s degree in Business, Marketing, or a related field preferred.
• High level of self-motivation, organizational skills, and ability to work in a fast-paced sales environment.